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RESOURCE GROUPS

FDA’s Consumer Affairs Staff

The Consumer Affairs Staff is a consumer resource to answer breast implant calls and distribute the breast implant consumer handbook. To contact the Consumer Affairs Staff, use one of the following options:

• Call: 301-827-3990

  This is a direct line to the Consumer Affairs Staff.

• Call: 1-888-463-6332

  This toll free number involves a series of prompts that leads to the Consumer Affairs Staff. The messages at each level at this toll free number change frequently, so specific numbers are not given. However, we provide the following tips. The first prompt to listen for is to talk to someone regarding a regulated product. Afterwards, listen for the prompts regarding talking to someone or obtaining information regarding medical devices. This should lead you to the Consumer Affairs Staff.

• Email: dsmica@cdrh.fda.gov

• Write to: Food and Drug Administration, Office Communication, Education, and Radiation Programs, Consumer Affairs Staff, 1350 Piccard Drive, HFZ-210, Rockville, MD 20850.

• Website: www.fda.gov/cdrh/consumer.

Updated June 25, 2004

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Center for Devices and Radiological Health / CDRH