Skip Navigation | Privacy | Security | Notices

Site Search Advanced Search FSA Links Advisory Committee Cohort Default Rates Community Calendar Dept. of Education Exceptional Performance Designation Financial Partners Home Fin. Partners Data Mart FMS FP Instructional Manuals FSA Conf. Registration IFAP Inspector General LEAP/SLEAP Loan & Grant Resources NSLDS OPE PEPS Schools Portal Student Aid on the Web Training/Registration VFA Helpful Links Community Members Contact Resources Current Activities Interest Rates Publications

Site Survey Please take a few minutes to fill out our survey. You can also fill out a form where you can leave quick feedback. We're trying to improve the internet services of Federal Student Aid for Financial Partners and we need your help! Please answer the questions below. Your answers will be anonymous and will help guide future development of FSA's web portal and other Internet services. If you do not wish to take the site survey, please provide us with simple feedback. 1) When you use the FSA Financial Partners Portal are you doing so as a: Please select an answer Lender Guarantor State Agency Other   2) How do you typically access the internet? Please select an answer 14.4 kbps or slower 28.8 kbps 56 kbps or faster LAN/DSL/Cable Other   3) How often do you visit the Financial Partners portal? Please select an answer Daily At least once a week At least once a month At least once every six months Never 4) We want all FSA Financial Partners services to meet your needs. In general, how satisfied are you with the information content? (Please select only one for each row)     Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (a) Relevance to your needs   (b) Completeness / comprehensiveness   (c) Overall usefulness   5) In general, how satisfied are you with the way the information is presented? (Please select only one for each row)     Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (a) Clarity of the writing (readability, ease of interpretation)   (b) Layout of the material   (c) Amount of graphics (too few, too many)   (d) Clarity of the graphics   6) In general, how satisfied are you with the way the information is organized? (Please select only one for each row)     Very Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Do not use / Not Applicable (a) Ease of finding information   (b) Menus and categories (clarity, ease of use)   (c) Links (relevance, usefulness)   (d) Search tools   7) Please provide any additional comments about any FSA Financial Partners Internet services you would like that FSA does not now offer, including any helpful features of other agencies' or organizations' services that you consider to be worth adopting.

Home | About Us | Site Map | Survey | Customer Service