Link to top level contents


1 Introduction

1   Introduction

1-1   Purpose of This Handbook

1-2   Customer Trust and Privacy Protection

1-3   How to Use this Handbook

1-4   Handbook Application

1-5   Roles and Responsibilities

1-5.1   General Responsibility

1-5.2   Specific Responsibility

1-5.2.1   Officers, Managers, and Employees

1-5.2.2   Suppliers, Business Partners, and Customers

1-5.2.3   Chief Privacy Officer

1-5.2.4   Manager, Records Office

1-5.2.5   Freedom of Information Act Coordinator

1-5.2.6   Records Custodian

1-5.2.7   Manager, Corporate Information Security

1-5.2.8   General Counsel

1-5.2.9   Chief Postal Inspector

1-6   Definitions

1-6.1   Record

1-6.2   System of Records

1-6.3   Customers

1-6.4   Individual