SBA'S Agency Online Notification of Error (A-ONE) Process

Agency Online Notification of Error

Submitter Information
You must enter personal identifying information so that we may keep you involved in the error correction process. This information is not made available for any other purposes (see Notice of Use). SBA will notify you of the progress of your reported error and may ask for additional information or documentation, if it is needed. Customer Support Standards.
Required fields are marked with an asterisk.

First Name:*

Last Name:*

E-mail:

Phone (Area Code): Number: Phone Extension:

Preferred Contact Method: email phone

Affiliation: Select the affiliation type which best describes your role or interest in this error notification.

Organization: Enter the organization you are representing

Describe the data error, where you identified the error, and what you believe to be the correct value. See Tips on how to successfully describe an error.

Error Information:*

URL:

Instructions

Thank you for using SBA's Agency Online Notification of Error (A-One) process. As part of our ongoing efforts to ensure the quality of the information we provide to the public, this process allows you to quickly notify SBA of a data error. All error notifications are routed to the appropriate person who has the authority to make corrections.

This error notification interface allows you to easily report data errors. You may:

Simply highlight the area of the text that you would like to report an error on and use the browser's "COPY" function and then "PASTE" the copied text into the Error Information part of the form. You should then add your own comments at the end of the Pasted text to inform us of the problematic information and how you want that changed.

Type the information directly on the Error Notification interface. For example, if the street address is incorrect, you would enter: The street number should be 122 Main Avenue instead of 124 Main Avenue.

Always include a description of where you identified the error and what you believe to be the correct value.

You must enter identifying information so that we may keep you involved in the error correction process. This information is not made available for any other purposes (see Notice of Use). SBA will notify you of the progress of your reported error and may ask for additional information or documentation, if they are needed. SBA does not accept anonymously submitted errors.

The Error Notification interface provides ample space for you to type a description of the data error. Please include enough information to allow SBA to identify and evaluate the data in question (if not already captured on the form through the highlighting process). See Tips on how to successfully describe an error. Be sure to include a description of where you identified the error and what you believe to be the correct value.

Alternatively, you may provide the same information via:

Telephone: (800) U-ASK-SBA
FAX: (202) 205-7064 ATTN: D.Gannon
Mailing Address:
409 3rd St. SW, Room 4000
Washington, DC 20416
ATTN: D.Gannon

Notice of Use

SBA will use the personal identifying information which you provide only for the expressed purpose of responding to your error notification and will not make this information available for other purposes. The Agency does not sell or otherwise transfer personal information to a third party. SBA will not accept anonymously submitted errors.

SBA will respond to every submitted error as quickly as possible. A SBA representative may contact you if additional information or documentation is required. The error will be routed to a SBA staff person who can evaluate and resolve the data in question. You will be informed when and where your error is routed. Most errors will be routed within 2 to 4 working days. It may take a month or longer before data corrections are reflected. You will be informed of the final disposition of the data in question and of any significant delays that may occur. Feel free to contact the Error Correction Center at any time to check on the status of your error notification.

Please bear in mind that the Error Correction Process is not designed to provide answers to information requests regarding SBA policy. If we receive information that does not fall within the purview of the SBA Error Correction Process, we will attempt to refer these requests to the appropriate person or agency.

This process is not intended to be a substitution for SBA system-specific standard operating procedures. This is a notification and error tracking effort.

Thank you for your participation in our program.

* The structure of this page was last modified: 10/24/2002 02:19:52 PM
Version: 1.1.0

First Name:*
Last Name:*
E-mail:
Phone (Area Code):	Number: Phone Extension:
Preferred Contact Method:	email phone
Affiliation:		Select the affiliation type which best describes your role or interest in this error notification.
Organization:		Enter the organization you are representing
Describe the data error, where you identified the error, and what you believe to be the correct value. See Tips on how to successfully describe an error.
Error Information:*
URL: