U.S. Department of State

U.S. Department of State

 
 

How to Contact Us

OVERSEAS CITIZENS SERVICES:
Call 1-888-407-4747 (from overseas: 317-472-2328) for answers related to questions concerning the:
· Death of an American citizen abroad
· Arrest/detention of an American citizen abroad
· Robbery of an American citizen abroad
· American citizens missing abroad
· Crisis abroad involving American citizens
· After-hours number for an emergency involving an American citizen abroad

OFFICE OF CHILDREN'S ISSUES:
Call 1-888-407-4747 (from overseas: 317-472-2328) for answers related to questions concerning:
· International parental child abduction
· International adoption
· Recorded information on custody and adoptions
· Denial of passports to minors in certain circumstances such as abductions

VISA SERVICES
· For information related to inquiries about visa cases and the application process, call 202-663-1225.
· For information about immigrant visa cut-off dates, call 202-663-1541.
· For inquiries about J waiver status, call 202-663-1600.
· For immigrant visa inquiries, call the National Visa Center at 603-334-0700.

The Visa Office's e-mail box for inquiries and quick, general information is: mailto:usvisa@state.gov

PASSPORT SERVICES.
For information about the passport application process, the status of a passport application, or an emergency passport, visit The National Passport Information Center

Passport Office of Policy and Advisory Services: 202-663-2654
(Validation of passports for travel to Libya)