Our risk
communication workshops provide participants with
an understanding
of the
concepts, principles, and process of effective risk communication
key
communication skills for building, maintaining, and repairing strategic
stakeholder relationships
hands-on
practice in strategic risk communication planning, including identification of
appropriate tools for effective communication with stakeholders
Our
workshops are available to all Defense Agencies, uniformed services, and
veteran services personnel that include: Military, Civilian, and Department of
Defense contractors working on a DoD project.
Our workshops benefit personnel who interact and communicate with internal and
external stakeholders in challenging situations related to:
Health
Environmental
Safety
Deployment
Homeland Security
Encroachment
Sustainability
Emergency Response
On a
space available basis, other federal, state, and local government personnel can
register two weeks prior to the date of a scheduled workshop. Please contact
Jennifer Lynch at 410-436-8147 to register.
"If you are having trouble with our online registration, please contact Michelle Penn @ 410-436-3515. Thank you."
Introductory
Health Risk
Communication Workshop
Advanced
Health Risk
Communication Workshop
This
course is designed to provide the participant with a basic understanding of the
concepts, principles, and processes of effective risk communication.
The Advanced course
builds on skills learned in the
introductory course. The training includes identifying and communicating with
stakeholders, by advanced training on conflict management, developing and
implementing strategic risk communication plans:
Subject to Change
DAY ONE
0800-1600
Lunch
1130-1230
Administrative and Welcoming Remarks
Agenda Review
Participant Introduction
Risk Communication Overview
Generic Question/Statement Exercise
Communication Skills General Information
DAY TWO
0800-1600
Lunch
1130-1230
Nonverbal Communication
Responding to Any Challenging Question or Statement
Message Development
DAY THREE
0800-1500
Lunch
1130-1230
Media Communications Process
Message Development
Risk Communication Planning and Implementation Process
Applying the Risk Planning Process Simulation
Workshop Feedback/Critiques
ADJOURN
Subject to Change
DAY ONE
0800-1600
Lunch
1130-1200
Administrative and Welcoming Remarks
Agenda Review
Participant Introduction
Advanced Strategic Risk Communication Planning Process
Practical Exercise Handout and Explanation
Stakeholder Identification, Input & Analysis (SIIA)
Practical Exercise SIIA, including Commander Briefing
DAY TWO
0800-1600
Lunch
1130-1200
Dealing with Conflict
Practical Exercise
Participant Introduction
This
two-day course provides participants with an understanding of the unique nature
of the media, as well as hands-on practice of skills and tools to engage the
media successfully. The workshop includes discussions on relating media
communications to your strategic risk communication planning process, media
culture, common traps, and the importance of non-verbal communication when
dealing with the media. All participants will have the opportunity for
on-camera practice and critique in a variety of situations, including
non-crisis, crisis, "ambush," and panel interviews.
This
course provides participants with the knowledge and skills for productively
addressing conflict. Participants will learn the dynamics of conflict, sources
of conflict, approaches to conflict situations, and techniques for managing
conflict in a productive way. Concepts are developed through lecture,
individual and small group exercises, on-the-spot problem solving, and case
studies. When completed, the participant will understand: - the sources and
dynamics of conflict - the role of emotions in conflict - differences and
similarities among facilitation, mediation, and negotiation - applying
appropriate conflict management approaches to given situations
Additional training dates can be
scheduled if there is significant interest. Specialized training is also
available upon request.
Specialized training, tailored to specific groups, projects, and issues, is
also available upon request. This includes two-, three-, and four-hour
Executive Sessions for senior leaders. To make a special course request, please
contact
Jennifer Lynch at 410-436-8147/3515.
To be notified about future
training courses, please fill out our
online form.
Health
& Environmental Risk Communication
Offered by Naval School, Civil Engineer Corps
Officers (CECOS): This workshop provides the participant with basic
understanding of the concepts, skills and tools for effective risk
communication.
"Outstanding!
Thank you so much for your excellent customer service. We appreciate your
immediate attention in our quest to become better risk communicators."
- Claire D. Yee, TAMC
"It's
really the instructors that make the course because of their experiences and
capability to tailor useful answers to individual questions."
- Ellen Tabak, FDA
Other CECOS Workshops of
Interest:
Environmental Negotiation
Workshop
CIN: A-4A-0067
Course Description:
This three-day ISEERB approved course provides instruction on the negotiation
and communication skills necessary to achieve productive agreements with
regulatory and public stakeholders. The class aims to make attendees more
knowledgeable and comfortable in the negotiation process in order to have
confidence in a negotiation. It stresses the human, organizational and public
aspects of building constructive relationships with stakeholders and
installation management. Case studies and role playing provide an opportunity
for every student to apply the information presented in class.
