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[PA-21] The Kaiser Permanente Institute for Culturally Competent Care Nilda Chong, MD, DrPH, MPH, (Sue Tico, BA), Kaiser Family Foundation Health Plan, Inc., Oakland, CA
Nilda Chong, MD, DrPH, MPH, Sue Tico, BA, Saleena Gupte, MPH
Kaiser Permanente, One Kaiser Plaza, Oakland, CA 94612
The Institute for Culturally Competent Care reaffirms Kaiser Permanente's commitment to provide personalized care to our 8.5 million members and to improve the overall health of the communities we serve. The Institute provides training, develops tools and supports large-scale initiatives aimed to eliminate health care disparities and inequities.
The Institute for Culturally Competent Care supports the establishment of hallmark Centers of Excellence in Culturally Competent Care that develop innovative models of care for our diverse membership. The Institute currently supports four Centers of Excellence in Culturally Competent Care for the African American Population, the Latino Population, Members with Disabilities and in Linguistic Services. Three additional Centers of Excellence serving the Eastern European Population, the African American, African, and West Indian Populations and in Women's Health are in the planning stages.
The Institute develops the "Provider's Handbook Series on Culturally Competent Care." This handbook series provides an ethnocultural overview of four populations: African American, Asian and Pacific Islander, Latino and the Lesbian, Gay, Bisexual and Transgendered Populations. Each handbook addresses the unique health beliefs and behaviors, risk factors, major diseases and health care implications for these populations. The Institute is currently developing a fifth handbook on Members with Disabilities. The Kaiser Permanente Institute for Culturally Competent Care is committed to sharing its success stories and implementation challenges across Kaiser Permanente as well as with the community at large
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Date: July 10-12, 2002
Location: Hilton Hotel & Towers, Washington, DC
Sponsor: U.S. Dept. of Health and Human Services, Office of Minority Health / Office of Public Health and Science
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