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[PA-24] Vista Community Clinic's Cultural Awareness Program Konane Martinez, PhD, (Carola E. Green),Vista Community Clinic, Vista, CA
Vista Community Clinic's Cultural Awareness Program (CAP), funded by the Office of Minority Health, aims to institutionalize culturally and linguistically appropriate services for the diverse San Diego County population through the promotion of systems change at all levels of health care. The program provides training for healthcare administrators on the National Standards for Culturally and Linguistically Appropriate Services in Health Care (CLAS). The program is developing a resource manual to help these administrators assess the cultural and linguistic competency of their organizations. Program staff provides technical assistance to organizations interested in developing and implementing policies and systems change.
Program materials, curricula, and the resource manual will be made available on a program web site currently under development. The web site will allow program participants and the community at large receive up to date information on cultural and linguistic competence. Educational sessions emphasizing how culturally and linguistically appropriate services allow medical support staff to provide quality healthcare for a culturally diverse patient population are provided to healthcare organizations, students at vocational schools, dental and healthcare providers.
Finally, community residents are provided with an educational session on access and availability of primary care sites, emergency care, the importance of health prevention and insurance, and their rights and responsibilities as patients navigating the US healthcare system. The poster session will highlight the major accomplishments of the CAP program, challenges encountered in facilitating systems change, and information on how to access the web site and resource manual.
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Date: July 10-12, 2002
Location: Hilton Hotel & Towers, Washington, DC
Sponsor: U.S. Dept. of Health and Human Services, Office of Minority Health / Office of Public Health and Science
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