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Ordering & Policies
Using the Shopping Cart | GPO
Order Number | Submitting an Order | Payment
Methods| Safe Shopping Guarantee
Pricing & Availability | Out-of-Print
Items | Subscriptions | Discounts
| SOD Deposit Accounts
Back to Ordering
Information
If you access an electronic order form through GPO Access
by clicking on an "Add to Cart" icon  ,
the product information is entered into the order form automatically,
although you have the option to change it. Up to 20 individual items
may be ordered at a time. The shopping cart automatically calculates
the total of your order. (Please note that the prices that are entered
automatically into the electronic order form are for domestic orders
only. To find foreign prices, consult the SPC. Also see International
Orders.) A blank order
form is also available for mail-in orders.
To order using the shopping cart:
1. Choose an "Add to Cart" icon from a browse page or
perform a search and choose the ""Add to Cart" icon:
| Query: |
"economic report"
AND 2000 |
| Results: |
Economic Report of the President,
2000
|
2. The shopping cart form will now
appear. To add additional titles to your shopping cart, choose either
"Perform a New Search" or the browser's back button.
For example, perform a new search and choose on the "Add to
Cart" icon:
| Query: |
"citizen's
guide" AND 2000 |
| Results: |
Citizen's Guide
to the Federal Budget, Budget of the
United States Government, Fiscal
Year 2000
|
3. Once you are ready to order, choose the "Finalize Order"
icon from the shopping cart contents page.
Once an item has been added to the shopping cart, a GPO order number
is automatically assigned (e.g. GPO Order No: 200111270000). This
number should be used as a point of reference when inquiring on the
status of an online order.
Please enter your name, complete shipping address, product information
(quantity, stock numberor list ID, title, and price), and method of
payment in the designated fields on the order form.
Orders may be submitted to the Government Printing Office via the
Internet, phone, fax, postal mail, or teletype. Payment must accompany
your order.
- Phone
DC Metro Area: 202- 512-1800
Toll-Free: 866- 512-1800
Monday through Friday, 7:30 a.m. - 9:00 p.m. EST
- Mail Superintendent
of Documents
P.O. Box 371954
Pittsburgh, PA 15250-7954
- Teletype (710) 822-9413; ANSWERBACK USGPO WSH
A detailed transaction receipt is provided with each online order.
Please print this receipt for your records. The option to have the
transaction receipt sent to your e-mail is available on the order
form.
In order to help us answer any questions we may have about your order,
please include your daytime telephone number, fax number, and/or e-mail
address. Your contact information will not be used for any other purpose.
Orders may also be submitted to the U.S. Government Bookstores located
throughout the United States. Phone and fax numbers, as well
as postal addresses, for these bookstores are available from the U.S.
Government Bookstores page.
Payment in U.S. dollars must accompany all orders. The following
methods of payment are accepted by the Government Printing Office:
Checks and money orders should be made payable to the Superintendent
of Documents. All credit-card orders must include the account number
and expiration date of the credit card. Payments made by Superintendent
of Documents deposit account must include the account number.
The Government Printing Office does not accept foreign currency,
postage stamps, checks drawn on foreign banks, or checks drawn on
Canadian banks for less than U.S. $4.00. Checks returned by a bank
as uncollectible are subject to a penalty of not less than $5.00 and
up to ten percent of the value of the check.
 GPO
Access features an encryption service that ensures private, secure
transactions for customers who submit electronic orders by credit
card through the Online Bookstore sales applications. This technology
is provided by VeriSign,
a leading provider of Internet-based trust services and digital certificate
solutions used by Web sites, electronic-commerce service providers,
and individuals to conduct trusted and secure electronic commerce
and communications over IP networks.
Prices are subject to change without notice. The Sales
Product Catalog (SPC) is the authoritative guide for prices.
Prices charged to your order will be those prices in effect at the
time that your order is processed, unless you have received a price
quote from the Superintendent of Documents; price quotes are valid
for 90 days from the date of issuance.
Only items that have a "Add to Cart"
icon
are available for purchase. Items lacking order icons may be out of
print, pending reprint, or forthcoming. Please note that best seller
lists and new product announcements are archived for permanent public
access. Order icons are removed from these listings after six months.
Consult the SPC for pricing and availability.
Items that are listed as out-of-print
are no longer available for purchase from the U.S. Government Online
Bookstore. It is possible that one of the U.S.
Government Bookstores nationwide may have this publication for
purchase. Please contact an individual store for this information.
In addition, copies of items sold through the U.S. Government Printing
Office may be available at a Federal
depository library.
To order a new subscription, complete an order
form as described above. If you wish to order a single issue of
a subscription product, note on your order form that you are submitting
a single-issue request and provide the volume number, issue number,
and date (if applicable) of the issue.
To renew an existing subscription, complete the form on your renewal
notice and return it to the address printed on the renewal notice.
Renewal notices are mailed approximately 90 days prior to the expiration
of a subscription. Payment should accompany a request for renewal.
The first dated periodical from a full subscription order typically
arrives two to six weeks after the order is received; depending on
the frequency of publication (e.g., daily, weekly, monthly, quarterly)
and the time during that publication cycle when your order is placed,
the delivery of your first issue may take longer. Single subscription
issues are shipped within ten working days from the receipt of an
order.
Information about subscription products, including prices, is available
from GPO’s U.S. Government Subscriptions
Catalog, which may be browsed by agency, topic, and alphabetical
listing. Although prices are listed in the Catalog of Available Subscriptions,
they are subject to change without notice. The Sales
Product Catalog (SPC) is the authoritative guide for prices.
An $12.75 fee is assessed to customers who request cancellation of
service for dated periodicals and irregularly issued subscriptions.
These customers are then given a prorated refund, based on the number
of outstanding issues. Book dealers must certify their customers’
cancellation requests.
A full refund and a waiver of the cancellation fee are granted when
an order is processed incorrectly and when a higher price is charged
without the customer’s consent. Refunds are not available for subscriptions
of basic manuals with supplements.
A 25 percent discount on the domestic
price of a product is extended to customers who order one hundred
or more copies of a single title for delivery to a single address.
Designated bookstores at educational
institutions and book dealers may also receive a 25 percent discount
on the domestic price of a product, when the product is delivered
to the bookstore’s or dealer’s normal business address. The business
discount applies to single, as well as multiple, copies of a title.
No discount is allowed for shipments delivered to a third party, unless
the quantity of a single title is equal to or greater than one hundred
copies.
International
customers who qualify for a discount should contact the GPO Order
and Information Desk for exact pricing.
These discounts do not apply to products
that are labeled "no discount allowed."
A deposit account is a prepaid account established with the Superintendent
of Documents for customers who have a continuing need to purchase
Government products. A minimum deposit of $50 is required to open
the account; this amount may be paid by check or money order (payable
to the Superintendent of Documents) or by credit card (Visa, MasterCard,
Discover/NOVUS, or American Express). All credit-card payments must
include the account number and expiration date of the credit card.
A written request to open a Superintendent of Documents deposit account,
accompanied by payment, may be submitted by mail or fax. Allow three
weeks for a new deposit account to be activated.
- Mail Superintendent of Documents
Deposit Accounts Section
Stop: SSOR
Washington, DC 20402
Questions concerning Superintendent of Documents deposit accounts
should be addressed to the Deposit Accounts Section by mail (see above),
fax (see above), or phone at (202) 512-0822. Questions related specifically
to charges against a deposit account must include a billing statement
with the referenced charges annotated.
Back to Ordering
Information
A service
of the U.S. Government Printing Office.
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