Human Resources Division
Customer Service Plan
Appendix: Feedback and Suggestions
Feedback on human resources activities will be solicited on an annual basis to determine if service delivery met HRD customer service standards. Information will be requested in various formats, including use of questionnaires, personal discussions, and other relevant means.
Feedback and suggestions for improvement are always welcome. Comments and questions can be directed to:
Director
(301) 504-1317
Deputy Director
(301) 504-1317
Branch Chief
Metropolitan Services Branch
(202) 720-7657
Branch Chief
Southern Services Branch
(301) 504-1503
Branch Chief
Employee Relations Branch
(301) 504-1355
Branch Chief
Western Services Branch
(301) 504-1561
Branch Chief
Eastern Services Branch
(301) 504-1400
Branch Chief
REE Policy Branch
(301) 504-1434
Branch Chief
REE Services Branch
(301) 504-1438
Please refer to the HRD website www.afm.ars.usda.gov/hrd for an updated listing of the management team and subject area experts.
Special Thanks to
All Customer Service Committee Members – Past & Present
Customer Service Plan printed 1998, revised 2000, 2004.
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