You are viewing a Web site, archived on 16:35:08 Oct 20, 2004. It is now a Federal record managed by the National Archives and Records Administration.
External links, forms, and search boxes may not function within this collection.
HOME ZONE brought to you by Ginnie Mae

Left Arrow ImageHome | Site Tour | Site Help | Site Map | Privacy Statement

Site Help

Cool Stories
Game Center
Brain Food
Tab Border Image
Configuration Plug-ins Troubleshooting


Here are some of the most common problems you might encounter in The Home Zone.

"Everything seems to be working fine but I can't hear any sound!"
Possible Solutions:

  • Check that your computer has a sound card.
  • Check that sound is enabled. The control panel is where you would control how audio and sounds are made accessible from your machine.
  • Check that the volume control is set above the minimum.

"I clicked on Cool Stories, but when that page came all I could see was a picture telling me I need something called a Plug-In. What's that?"
Possible Solutions:

  • A Plug-In is a small helper application that Helps you experience multimedia content. Simply go to the Download Plug-Ins page to link to the Web site that has this application for you to download onto your computer.

"I was playing the HomeBuilder Game when suddenly, my machine froze and I couldn't play anymore."
Possible Solutions:

  • You may not have enough RAM in your machine. Ask an instructor or experienced friend to check if there is enough RAM on your computer. Adding more memory should solve this problem.

"I tried to use the Calculator but it wouldn't work."
Possible Solutions:

  • Be sure you haven't inserted comas or other punctuation marks for numbers. For example: Use 50000 instead of 50,000

"In MindBuilder under Money - I see this 'Choose another section' device, but I don't know how to use it."
Possible Solutions:

  • Click on the down-arrow, then run your pointer down to the selection you wish to view. When it's highlighted, release your mouse.
  • Now click on the "Go" button, to go to that page.

Back To Top

Home Zone Home Ginnie Mae Home