NEWS RELEASE
For Immediate Release
Bath & Body Works announces recall of Foam Burst Product
Columbus, Ohio (May 4, 2000) Bath & Body Works, Inc. of New Albany, Ohio announced today that it has voluntarily recalled its Foam Burst Moisturizing Body Wash products from its Bath & Body Works stores. If the Foam Burst product is not used in accordance with the directions for use printed on the label, the gel, when dispensed, can inadverently be sprayed into the eyes, resulting in potential temporary eye irritation.
The Foam Burst product is shower cleansing gel that changes into foam immediately after dispensing. The Foam Burst product was sold at Bath & Body Works retail stores nationawide in a 6.8-ounce aerosol container in the following fragrances: Cucumber Melon, Sun-Ripened Raspberry, Plumeria, Juniper Breeze, Pearberry, Freesia, Country Apple, Sparkling Green Apple, Daffodil Fields, Tangerine Spice and Lavender Flowers.
In response to the company's concerns for its customers, Bath & Body Works has developed a new dispenser for the Foam Burst product, which it will introduce shortly. In the meantime, Bath & Body Works recommends that customers discontinue use of the old Foam Burst product and return it to any Bath & Body Works store. Bath & Body Works always provides its customers with a 100% guarantee of satisfaction on all products and will provide refunds to consumers on any returned product, including the Foam Burst product.
Due to customer demand, Bath & Body Works is pleased to announce that this summer it will reintroduce its Foam Burst product, using the new dispensers, in all Fragrances. Bath & Body Works will also put its new dispenser on a men's line of Foam Burst products to be introduced later this month.
Consumers who have questions about the product may contact the company at 1-800-395-1001, Monday to Friday between the hours of 8:30 to 5:00 Eastern Standard Time
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