In-person Tax Help
IRS Taxpayer Assistance Centers are your one-stop resource for face-to-face tax help and solutions to tax problems, every business day (see days/hours for your local office below).
Get help solving federal tax problems with IRS' Everyday Tax Solutions. Visit your local IRS office - no appointment necessary - or make a convenient appointment by calling the appropriate number below and leaving a message. At an IRS Taxpayer Assistance Center, knowledgeable assistors will help you:
- File innocent spouse claims if you believe you are not liable for your spouse's share of a joint tax liability;
- Make an installment agreement if you cannot pay your taxes in full;
- Prepare an offer in compromise to settle an unpaid tax debt;
- Request a release of federal tax liens and levies when appropriate; and
- Resolve IRS account and notice issues.
Other services on a walk-in, non-advance appointment basis include:
- Answers to your tax questions;
- Information about your tax account;
- Help preparing your basic individual income tax return if your income is $35,000 or less; and
- Help preparing your heavy vehicle use tax return.
Multilingual assistance is available in every office.
| City |
Street Address |
Days/Hours of Service |
Telephone * |
| Chattanooga |
5740 Uptain Rd.
Chattanooga, TN 37411 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
|
(423) 855-6460 |
| Jackson |
109 S. Highland
Jackson, TN 38301 |
Monday- Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)
|
(731) 423-2441 |
| Johnson City |
2513 Wesley St.
Johnson City, TN 37601
|
Monday-Friday - 8:30 a.m.-4:30 p.m.
Closed for lunch 12:30pm -1:30pm
|
(423) 282-5024 |
| Knoxville |
710 Locust St.
Knoxville, TN 37902 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
|
(865) 545-4794 |
| Memphis |
22 N. Front St.
Memphis, TN 38103 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
|
(901) 544-3243 |
| Nashville |
801 Broadway
Nashville, TN 37203 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
|
(615) 250-5656 |
* Note: The numbers listed above are not a toll-free call for all locations. These phone lines are answered by a recorded business message with information about office hours and locations. Leave a message to schedule an Everyday Tax Solutions appointment or to reschedule an existing IRS appointment. You will receive a return call within two business days. To speak with an IRS representative and get tax help by phone, call 1-800-829-1040.
The Taxpayer Advocate Service: Call (615) 250-5000 in Nashville or 1-877-777-4778 elsewhere, or see Publication 1546 , The Taxpayer Advocate Service of the IRS.
For further information, see Tax Topic 104
Partnerships
IRS and organizations all over the country are partnering to assist individual and families. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.
For more information about these programs, contact the Stakeholder Partnerships, Education and Communication Office at:
Internal Revenue Service
801 Broadway, MDP-46
Nashville, TN 37203
Internal Revenue Service
22 N. Front Street, Suite 400
Memphis, TN 38103
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