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Consumer Information Business Information

New: Now you can get consumer information from the FTC two ways: Click on TEXT or PDF for written information or click on TEXT, RAM or MP3 for an audio file that features one minute of related information from Shirley Rooker, director of WTOP's Call for Action.

Consumer Information

  • A Consumer's Guide to E-Payments [TEXT] [PDF]

  • Ads for International Drivers' Licenses or Permits Could Be a Dead End [TEXT] [PDF]

  • All Email Users: What You Need to Know About Chain Emails & Letters [TEXT] [PDF]

  • Being Frank about Search Engine Rank [TEXT] [PDF]

  • Break the Chain [TEXT]

  • Chain Emails: Just Another Ploy or the Real McCoy? [TEXT]

  • Computers For Next to Nothing: What's the Deal? [TEXT] [PDF]

  • Consumer Credit File Privacy: The Real Deal [TEXT] [PDF]

  • Consumer Information Security - Dewie the Turtle [TEXT]

  • Cost of "Free" Adult Content Adds Up [TEXT] [PDF]

  • Detect, Protect, Disinfect: Consumers Online Face Wide Choices in Security Products [TEXT] [PDF]

  • Dialing Up to the Internet: How to Stay Safe Online [TEXT] [PDF]

  • Don't Get Burned ... by a Pyramid Scheme Campaign [TEXT]

  • Don't Want Your Email Address Harvested? [TEXT] [PDF]

  • Dot Cons: FTC's Top 10 Dot Cons [TEXT] [PDF]

  • E-Checks (Electronic Check Conversion) [TEXT] [PDF]

  • Electronic Banking [TEXT] [PDF]

  • Email Address Harvesting: How Spammers Reap What You Sow [TEXT] [PDF]

  • Entertainment Ratings: Pocket Guide [TEXT] [PDF]

  • "Free" and "Low-Cost" PC Offers. Go Figure. [TEXT] [PDF]

  • "Free" Pager Scams (audio) [TEXT] [RAM] [MP3]

  • FTC Names Its Dirty Dozen: 12 Scams Most Likely To Arrive Via Bulk Email [TEXT] [PDF]

  • Going Shopping? Go Global! A Guide for E-Consumers [TEXT] [PDF]

  • Guide to the Federal Trade Commission [TEXT] [PDF]

  • Helping Victims of the Terrorist Attacks: Your Guide to Giving Wisely [TEXT] [PDF]

  • Hide and Go Seek: Finding the Disclosures in "Free" Internet Service Offers [TEXT] [PDF]

  • How to Be Web Ready [TEXT]

  • How Not to Get Hooked by a 'Phishing' Scam [TEXT] [PDF]

  • How to Protect Kids' Privacy Online [TEXT] [PDF]

  • How to Protect Kids' Privacy Online: A Guide for Teachers [TEXT] [PDF]

  • Identity Theft Video News Release [length: 2 mins, 30 sec]
    Real Media: Dial Up Connection
    Real Media: High Speed Connection
    Windows Media: Dial Up Connection
    Windows Media: High Speed Connection

  • ID Theft: When Bad Things Happen To Your Good Name [TEXT] [PDF]

  • International Lottery Scams [TEXT] [PDF]

  • Internet Auctions: A Guide for Buyer and Sellers [TEXT] [PDF]

  • Is Someone "Phishing" for Your Information? [TEXT] [PDF]

  • Keep Your Email Address Unlisted: There Is No "National Do Not Email Registry" [TEXT] [PDF]

  • Kidz Privacy - Childrens Online Privacy Protection Act [TEXT]

  • The Lowdown on Chain Letters [TEXT] [PDF]

  • Medical Billing Business Opportunity Schemes [TEXT] [PDF]

  • 'Net Based Business Opportunities: Are Some Flop-portunities? [TEXT] [PDF]

  • Offers to Treat Biological Threats: What You Need to Know [TEXT] [PDF]

  • Online Gambling and Kids: A Bad Bet [TEXT] [PDF]

  • Online Investment Opportunities: 'Net Profit or 'Net Gloss? [TEXT] [PDF]

  • Online Investment Opportunities: 'Net Profit or 'Net Gloss? Campaign [TEXT]

  • Online Shopping Tips - Bookmark [PDF]

  • Privacy: Tips for Protecting Your Personal Information [TEXT] [PDF]

  • Privacy: What You Do Know Can Protect You [TEXT] [PDF]

  • Problems With Holiday Purchases? [TEXT] [PDF]

  • Ready to Pop Your Top Over "Pop Up Spam?" Here's How to Make it Stop [TEXT] [PDF]

  • Safe at Any Speed: How to Stay Safe Online if You Use High-Speed Internet Access [TEXT] [PDF]

  • Shop Online Safely [TEXT] [PDF]

  • Site-Seeing on the Internet: A Consumer's Guide to Travel in Cyberspace [TEXT]

  • Spyware [TEXT] [PDF]

  • Stay Safe Online Postcard [PDF]

  • Taking the "Bait" Out of Rebate [TEXT] [PDF]

  • The "Nigerian" Scam: Costly Compassion [TEXT] [PDF]

  • Top Ten Dot Cons: Consumer Information [TEXT]

  • Trapped in the Tangled Web: Web Scheme Diverts Consumers from Their Intended Sites [TEXT] [PDF]

  • Traveling in Cyberspace? Be Savvy! Campaign [TEXT]

  • Trial Offers: The Deal Is in the Details [TEXT] [PDF]

  • Unsolicited Mail, Telemarketing and Email: Where to Go to "Just Say No" [TEXT] [PDF]

  • Unsolicited Faxes (audio) [TEXT] [RAM] [MP3]

  • Using Internet Access Products [TEXT] [PDF]

  • What's Dot and What's Not: Domain Name Registration Scams [TEXT] [PDF]

  • What's In Your In-box? [TEXT] [PDF]

  • When Your Computer Calls Overseas ...Without Your Okay [TEXT] [PDF]

  • Who's Spamming Who? Could it Be You? [TEXT] [PDF]

  • Computer Dialer Fraud (audio) [TEXT] [RAM] [MP3]

  • High-Tech Scenario: Modem Redialing (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home Schemes [TEXT] [PDF]

  • Work-at-Home PSA - 10 Seconds (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home PSA - 20 Seconds (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home PSA - 30 Seconds (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home PSA - 60 Seconds (audio) [TEXT] [RAM] [MP3]

  • You, Your Privacy Policy and COPPA. How to Comply with the Children's Online Privacy Protection Act [TEXT] [PDF]

  • You’ve Got Spam: How to "Can" Unwanted Email [TEXT] [PDF]

Business Information

  • Advertising and Marketing on the Internet: The Rules of the Road [TEXT] [PDF]

  • Appliance Labeling Rule Homepage [TEXT]

  • BBB-Online: Code of Online Business Practices [TEXT]

  • Big Print. Little Print. What's the Deal? How to Disclose the Details [TEXT] [PDF]

  • Businessperson's Guide to the Mail and Telephone Order Mdse Rule [TEXT] [PDF]

  • CAN-SPAM Act: Requirements for Commercial Emailers [TEXT] [PDF]

  • Complying with the Telemarketing Sales Rule [TEXT] [PDF]

  • Disclosing Energy Efficiency Information: A Guide for Online Sellers of Appliances [TEXT] [PDF]

  • Dot Com Disclosures: Information About Online Advertising [TEXT] [PDF]

  • Electronic Commerce: Selling Internationally. A Guide for Business [TEXT] [PDF]

  • Frequently Asked Questions About the Children's Online Privacy Protection Rule [TEXT]

  • How to Comply With The Children's Online Privacy Protection Rule [TEXT] [PDF]

  • Internet Auctions: A Guide for Buyer and Sellers [TEXT] [PDF]

  • "Remove Me" Responses and Responsibilities: Email Marketers Must Honor "Unsubscribe" Claims [TEXT] [PDF]

  • Securing Your Server — Shut the Door on Spam [TEXT] [PDF]

  • Security Check: Reducing Risks to Your Computer Systems [TEXT] [PDF]

  • Selling on the Internet: Prompt Delivery Rules [TEXT] [PDF]

  • TooLate.Com: The Lowdown on Late Internet Shipments [TEXT] [PDF]

  • Website Woes: Avoiding Web Service Scams [TEXT] [PDF]

  • What's Dot and What's Not: Domain Name Registration Scams [TEXT] [PDF]

  • You, Your Privacy Policy & COPPA [TEXT] [PDF]

Cases

  • Combating Internet Fraud and Deception (05/01) [PDF]

  • Going, Going, Gone... Law Enforcement Efforts to Combat Internet Auction Fraud (2/14/00) [PDF]

  • Internet Case List (05/01) [PDF]

Public Comments

  • Electronic Signatures In Global And National Commerce Act (2001) [TEXT]

  • Electronic Media Issues [TEXT]

  • U.S. Perspectives on Consumer Protection in the Global Electronic Marketplace [TEXT]

Rules and Acts

  • Identity Theft and Assumption Deterrence Act [TEXT] [PDF]

Staff Comments and Letters

  • Consumer Privacy in the Online Marketplace (12/96) [TEXT] [PDF]

  • Consumer Privacy in the Online Marketplace (12/96) Appendices [PDF]

  • Fighting Consumer Fraud: New Tools of the Trade (4/98) [ZIP-WP6] [TEXT] [PDF]

  • Fighting Consumer Fraud: The Challenge and the Campaign (01/97) [TEXT]

  • Going, Going, Gone... Law Enforcement Efforts to Combat Internet Auction Fraud (2/14/00) [TEXT] [PDF]

  • Protecting Children's Privacy Under COPPA: A Survey on Compliance [PDF]

  • Privacy Online: A Report to Congress [TEXT]

  • Children and Privacy Online [TEXT]

  • Protecting Consumers Online: A Federal Trade Commission Report on the First Five Years of Its Internet Law Enforcement Program [PDF]

Testimony

  • Chairman Pitofsky: Internet Privacy [TEXT]

  • Chairman Pitofsky: Protection of Children's Privacy on the World Wide Web [TEXT]

  • Commissioner Anthony: Children's Online Privacy [TEXT]

Workshops & Seminars

  • FTC/DOC Esign Workshop: Electronic Signatures In Global And National Commerce Act (2001) [TEXT]

  • Etail dEtails: A Special Seminar on Internet Marketing (2001) [TEXT]

  • The Mobile Wireless Web, Data Services and Beyond: Emerging Technologies and Consumer Issues (2000) [TEXT]

  • Joint Workshop on Alternative Dispute Resolution for Online Consumer Transactions (2000) [TEXT]

  • U.S. Perspectives on Consumer Protection in the Global Electronic Marketplace (1999) [TEXT]

  • Interpretation of Rules and Guides for Electronic Media (1999) [TEXT]

  • Public Workshop on Consumer Information Privacy (1997) [TEXT]

  • Consumer Privacy on the Global Information Infrastructure (1996) [TEXT]

  • Consumer Protection and the Global Information Infrastructure Workshop (1995) [TEXT]

Business Resources


www.business.gov
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www.firstgov.gov

En Español
  • 1, 2, 3... ¡Vendido! Cuando los Usuarios de Subastas en Internet Salen Perdiendo Con Servicios de Pago y Escrow Falsos [TEXT]
    Going, Going, Gone! When Online Auction Users Lose Out To Phony Payment and Escrow Services

  • Cómo Conectarse al Internet de Manera Segura [TEXT]

Last updated: Tuesday, October 12, 2004