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Sharing Your Personal Information: It's Your Choice

It's important to find out what happens to the personal information you provide to companies, marketers, and government agencies. These organizations may use your information simply to process your order; they may use it to tell you about products, services, or promotions; or they may share your information with others. More organizations are offering people choices about how their personal information is used. For example, many let you "opt-out" of having your information shared with others or used for promotional purposes.

Learn more about the choices you have to protect your personal information by contacting the following organizations.

The FTC publishes a free brochure, Unsolicited Mail, Telemarketing and Email: Where to Go to "Just Say No," that provides information on how you can cut down on the number of unsolicited mailings, calls and emails you receive by learning where to go to "just say no."


Credit Bureaus

The three major credit bureaus may have different requirements on how to opt-out. You can write your own letter or use our Sample Opt-Out Letter to request that your personal information not be shared with others or used for promotional purposes.

The national credit bureaus offer a toll-free number that enables consumers to opt-out of all pre-approved credit offers with just one phone call. Call 1-888-5-OPTOUT (1-888-567-8688) for more information.

Visit the web site or phone each bureau for their most up-to-date information.

Options
Equifax, Inc.

P.O. Box 740123
Atlanta, GA 30374-0123
Experian
Consumer Opt-Out

701 Experian Parkway
Allen, TX  75013
Trans Union
Name Removal Option

P.O. Box 97328
Jackson, MS  39288-7328

The FTC publishes free brochures on credit-related issues. For a complete list of publications, write for Best Sellers, Consumer Response Center, Federal Trade Commission, Washington, DC 20580; or call (202) FTC-HELP, TDD (202) 326-2502.


Department of Motor Vehicles

State departments of motor vehicles (DMVs) maintain a lot of personal information about you. (Just look at your driver’s license, for example.) The Drivers Protection Act gives you privacy rights with regard to information maintained by DMVs. The law lists the ways this information can be used — a DMV may distribute personal information for things like law enforcement, driver safety, insurance underwriting, etc.

A recent amendment to the law now prohibits a DMV from distributing your personal information for other types of uses, including for direct marketing, unless you give them permission.

Contact the DMV in your state for more information.


Direct Marketers

The Direct Marketing Association (DMA) offers the Mail, Telephone, and E-mail Preference Services, which allow you to opt-out of direct mail marketing, telemarketing and/or direct e-mail marketing from many national companies. Use the links below to access information and forms for the DMA's Mail, Telephone and/or E-mail Preference Services.

Visit the DMA's website for their most up-to-date information.

Direct Marketing Association
Mail Preference Service
P.O. Box 9008
Farmingdale, NY  11735-9008

Form in html format

Direct Marketing Association
Telephone Preference Service
P.O. Box 9014
Farmingdale, NY  11735-9014

Form in html format

Direct Marketing Association
E-mail Preference Service

The FTC publishes a free brochure on Shopping by Phone or Mail. For a complete list of publications, write for Best Sellers, Consumer Response Center, Federal Trade Commission, Washington, DC 20580; or call toll-free, 1-877-FTC-HELP (382-4357), TDD (202) 326-2502.