Staff Report

Public Workshop on
Consumer Privacy on the
Global Information Infrastructure

December 1996

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Table of Contents

I. THE ONLINE MARKETPLACE: Challenges and Opportunities

II. ONLINE PRIVACY: General Practices and Concerns

A. Current Collection and Uses of Information

B. Consumers' Attitudes About Privacy And Interactive Media

C. Privacy Protections: Areas of Agreement and Divergent Views

 

1. Notice
2. Consumer Choice
3. Data Security and Consumer Access

D. Sensitive Data: Medical and Financial Information Online

III. ENHANCING CONSUMER PRIVACY ONLINE

A. Technologies to Enhance Notice and Consumer Choice Online

 

1. Universal Registration Systems
2. Cookies
3. Platform for Internet Content Selection (PICS)
4. Participants' Views on the Demonstrated Technological Approaches

B. Consumer and Business Education

C. Participants' Views on Self-Regulation and Government's Role

IV. CHILDREN AND PRIVACY ONLINE

A. Traditional Law and Policy

B. Collecting Children's Information Online

 

1. Current Practices
2. Concerns

C. Protecting Children's Information Online

1. Technological Responses
2. Self-Regulation
3. Consumer and Business Education
4. Government's Role
5. Proposed Legislation

V. CONCLUSION

VI. APPENDICES

A. Workshop Agenda
B. The European Union Directive on the Protection of Personal Data
C. Privacy Guidelines and Proposals Submitted for the Record
D. Legislation Proposed by Congressmen Edward Markey and Bob Franks
E. Staff Survey of Child-Oriented Commercial Web Sites
F. Internet Filtering Software
G. Workshop Participants
H. Index of Comments Filed

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