homeimp.jpg (19177 bytes)Home Improvement:
Tools You Can Use

Tips for Hiring a Contractor

  • Ask friends, neighbors, and co-workers for contractor referrals.

  • Contact local trade organizations, such as the local Builder Association or Remodelors Council for the names of members in your area.

  • Check out the contractor with your local or state consumer protection officials.

  • Ask the contractor for customer references who have projects similar to yours.

  • Ask for a copy of the contractor's current insurance certificates and licenses, if required.

  • Get written estimates from several firms. Make sure bids are based on identical project specifications.

  • Get all guarantees, warranties and promises in writing.

  • Agree on start and completion dates, and have them written into the contract.

For More Information

Facts For Consumers: Home Sweet Home Improvement

Consumer Quiz: Test Your Skills at Hiring a Home Improvement Contractor

Consumer Quiz: Test Your Skills at Avoiding a Home Repair Nightmare

You can file a complaint online, by telephone 202-FTC-HELP, or by mail, Consumer Response Center, Federal Trade Commission, Washington, D.C. 20580.

File a Complaint Online

 

Produced in cooperation with the National Association of Consumer Agency Administrators.