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Consumer Information Business Information En Espanol

New: Now you can get consumer information from the FTC two ways: Click on TEXT or PDF for written information or click on TEXT, RAM or MP3 for an audio file that features one minute of related information from Shirley Rooker, director of WTOP's Call for Action.

Consumer Information

  • Ads for International Drivers' Licenses or Permits Could Be a Dead End [TEXT] [PDF]

  • After a Disaster: Repairing Your Home [TEXT] [PDF]

  • Aging Parents and Adult Children Together (A/PACT) [TEXT] [PDF]

  • Alaskan Native Art [TEXT] [PDF]

  • All That Glitters... How to Buy Jewelry [TEXT] [PDF]

  • Auction Guides: Not So Hot Properties [TEXT] [PDF]

  • Beloved...Bejeweled...Be Careful: What to Know Before You Buy Jewelry [TEXT] [PDF]

  • Buying a Washing Machine? It's a Load-ed Question [TEXT] [PDF]

  • Buying Cashmere? Avoid Pulled Wool [TEXT] [PDF]

  • Buying Gold and Gemstone Jewelry: The Heart of the Matter [TEXT] [PDF]

  • Buying Time: The Facts About Pre-Paid Phone Cards [TEXT] [PDF]

  • Can Anti-Snoring Claims Be Cause for Alarm? [TEXT] [PDF]

  • Caring for Your Clothes [TEXT]

  • Choosing a Career or Vocational School [TEXT] [PDF]

  • Cigars: No Such Thing As a Safe Smoke [TEXT] [PDF]

  • Clothing Care Symbol Guide [TEXT]

  • Continuity Plans: Coming to You Like Clockwork [TEXT] [PDF]

  • Cost of "Free" Adult Content Adds Up [TEXT] [PDF]

  • Eco-Speak: A User’s Guide to the Language of Recycling [TEXT] [PDF]

  • Electronic Checkout Scanners Campaign [TEXT]

  • Energy Efficient Light Bulbs: A Bright Idea [TEXT] [PDF]

  • Entertainment Ratings: Pocket Guide [TEXT] [PDF]

  • 'Free Grants': Don't Take Them For Grant-ed [TEXT] [PDF]

  • "Free" and "Low-Cost" PC Offers. Go Figure. [TEXT] [PDF]

  • FTC Explains ‘Made in USA’ Standard To Confirm Cons. Confidence [TEXT] [PDF]

  • Funerals: A Consumer Guide [TEXT]

  • The Gifting Club "Gotcha" [TEXT] [PDF]

  • Green Card Lottery Scams [TEXT] [PDF]

  • Guide to the Federal Trade Commission [TEXT] [PDF]

  • Holiday Shopping: Is a Sale Price Your Best Deal? [TEXT] [PDF]

  • Home-Use Tests For HIV Can Be Inaccurate, FTC Warns [TEXT] [PDF]

  • Home Improvement: Tools You Can Use Campaign [TEXT]

  • Home Insulation Basics: Higher R-Values = Higher Insulating Values [TEXT] [PDF]

  • Home Sweet Home Improvement [TEXT] [PDF]

  • Home Remodeling (audio) [TEXT] [RAM] [MP3]

  • Paying Upfront: Home Improvements (audio) [TEXT] [RAM] [MP3]

  • How to Buy Genuine American Indian Arts and Crafts [TEXT] [PDF]

  • How to Right a Wrong [TEXT] [PDF]

  • If You've Got "The Look" ... Look Out! Avoiding Modeling Scams [TEXT] [PDF]

  • Modeling Scams (audio) [TEXT] [RAM] [MP3]

  • Internet Auctions: A Guide for Buyer and Sellers [TEXT] [PDF]

  • Invention Promotion Firms [TEXT] [PDF]

  • Jingle Bells, Jingle Sells: Tips for Holiday Shopping [TEXT] [PDF]

  • Kitchen Gadgets Offer Food for "Thaw-t" [TEXT] [PDF]

  • Living Trust Offers: How to Make Sure They're Trust-worthy [TEXT] [PDF]

  • Long Distance Deals [TEXT] [PDF]

  • Lotions and Potions: The Bottom Line About Multilevel Marketing Plans [TEXT] [PDF]

  • Making Sense of Long Distance Advertising [TEXT]

  • Making Sure the Scanned Price Is Right [TEXT] [PDF]

  • More Than Once Upon a Mattress: Used Bedding Labeling Rules [TEXT] [PDF]

  • Prenotification Negative Option Plans [TEXT] [PDF]

  • Need a Lawyer? Judge for Yourself [TEXT] [PDF]

  • Now Consumers Can Tell It to the FTC - Toll-Free [TEXT] [PDF]

  • Personal Emergency Response Systems [TEXT] [PDF]

  • Petal Pushers: Is Your 'Local' Florist Really Long-Distance? [TEXT] [PDF]

  • Problems With Holiday Purchases? [TEXT] [PDF]

  • Project CLEAN Campaign [TEXT]

  • Pump Fiction [TEXT] [PDF]

  • Radiation Shields: Do They 'Cell' Consumers Short? [TEXT] [PDF]

  • Resolving Consumer Disputes: Mediation and Arbitration [TEXT] [PDF]

  • A Rose Is A Rose Is A Ruse? Campaign [TEXT]

  • Safe Shopping Tips (Holiday Shopping Tips) [TEXT]

  • Service Contracts [TEXT] [PDF]

  • Servicing Your Furnace (audio) [RAM] [MP3]

  • So You've Got a Great Idea? Campaign [TEXT]

  • Solving Consumer Problems [TEXT] [PDF]

  • Spotting Sweet-Sounding Promises of Fraudulent Invention Promotion Firms [TEXT] [PDF]

  • Sun-Protective Clothing: Wear It Well [TEXT] [PDF]

  • Sunscreens and Sun-Protective Clothing [TEXT] [PDF]

  • Taking the "Bait" Out of Rebates [TEXT] [PDF]

  • Thinking About a Home Improvement? Don't Get Nailed [TEXT] [PDF]

  • Tips for Making Environmental Marketing Claims on Mail [TEXT]

  • Trial Offers: The Deal Is in the Details [TEXT] [PDF]

  • Unordered Merchandise [TEXT] [PDF]

  • Up In Smoke: The Truth About Tar and Nicotine Ratings [TEXT] [PDF]

  • Using Internet Access Products [TEXT] [PDF]

  • Warranties [TEXT] [PDF]

  • Wash Daze: Laundry Gadgets Won't Lighten the Load [TEXT] [PDF]

  • Weathering the High Cost of Heating Your Home [TEXT] [PDF]

  • Who Cares: Sources of Information About Health Care Products and Services [TEXT]

  • Wish I Was There Campaign (Operation Trip Trap - Travel Scams) [TEXT]

Business Information

  • A Businessperson's Guide to Federal Warranty Law [TEXT]

  • Appliance Labeling Rule Homepage [TEXT]

  • Big Print. Little Print. What's the Deal? How to Disclose the Details [TEXT] [PDF]

  • A Business Guide to the Federal Trade Commission's: MAIL OR TELEPHONE ORDER MERCHANDISE RULE [TEXT] [PDF]

  • The Cachet of Cashmere: Complying with the Wool Products Labeling Act [TEXT] [PDF]

  • Calling It Cotton: Labeling & Advertising Cotton Products [TEXT] [PDF]

  • Clothes Captioning: Complying with the Care Labeling Rule [TEXT] [PDF]

  • Complying with the Environmental Marketing Guides [TEXT] [PDF]

  • Complying with the FTC's Appliance Labeling Rule [TEXT] [PDF]

  • Complying with the Funeral Rule [TEXT] [PDF]

  • Complying with the Made In the USA Standard [TEXT] [PDF]

  • Disclosing Energy Efficiency Information: A Guide for Online Sellers of Appliances [TEXT] [PDF]

  • Down...But Not Out: Advertising & Labeling of Feather and Down Products [TEXT] [PDF]

  • Environmental Marketing Claims [TEXT] [PDF]

  • Five Steps to Avoiding Office Supply Scams [TEXT] [PDF]

  • FTC Offers RN Applications Online [TEXT] [PDF]

  • Good Pricing Practices? SCAN DO [TEXT] [PDF]

  • How to Comply With The Children's Online Privacy Protection Rule [TEXT] [PDF]

  • In-FUR-mation - How to Comply with the Fur Products Labeling Act [TEXT] [PDF]

  • In The Loupe: Advertising Diamonds, Gemstones and Pearls [TEXT] [PDF]

  • Internet Auctions: A Guide for Buyer and Sellers [TEXT] [PDF]

  • Labeling Alternative Fueled Vehicles [TEXT]

  • Labeling Alternative Fuels [TEXT]

  • Measuring Up! Good Packaging Practices for Dairy Products [TEXT] [PDF]

  • Offering Layaways [TEXT]

  • Project BOSS: Banish Office Supply Scams [TEXT]

  • Project Boss Video News Release [length: 3 mins, 13 sec] Real Media Windows Media

  • Selling 'American-Made' Products? What Businesses Need to Know About Making Made in USA Claims [TEXT] [PDF]

  • Selling on the Internet: Prompt Delivery Rules [TEXT] [PDF]

  • Threading Your Way Through the Labeling Requirements Under the Textile and Wool Acts [TEXT] [PDF]

  • Website Woes: Avoiding Web Service Scams [TEXT] [PDF]

  • Wedding Gown Labels: Unveiling the Requirements [TEXT] [PDF]

  • Writing Readable Warranties [TEXT]


  • Guides for the Household Furniture Industry [TEXT] [PDF]

  • Guides for the Jewelry, Precious Metals, and Pewter Industries [TEXT] [PDF]

  • Jewelry Guides and Information [TEXT]

Policy Statements

  • Enforcement Policy Statement on Food Advertising [TEXT]

  • Enforcement Policy Statement on US Origin Claims (Made In USA) [TEXT]

  • Joint FCC/FTC Policy Statement For the Advertising of Dial-Around And Other Long-Distance Services To Consumers [PDF]

  • "Made In USA" Standard - Homepage [TEXT]

Rules and Acts

  • Dolphin Protection Consumer Information Act [TEXT]

  • Energy Policy Act of 1992 [TEXT]

  • Fair Packaging and Labeling Act [TEXT]

  • Fur Products Labeling Act [TEXT]

  • Magnuson Moss Warranty-Federal Trade Commission Improvements Act [TEXT]

  • Postal Reorganization Act of 1970 [TEXT]

  • Textile Fiber Products Identification Act [TEXT]

  • Wool Products Labeling Act [TEXT]

Staff Comments and Letters

  • Staff Report: Milk: Does It Measure Up? --One Year Later-- (08/98) [TEXT]

  • Staff Report: Milk: Does It Measure Up? (7/97) [TEXT]

  • Staff Report: PRICE CHECK: A Report on the Accuracy of Checkout Scanners(10/96) [TEXT] [PDF]

  • Staff Report: Revised FTC, Justice Dept Policy Statements on Health Care Antritrust Enforcement (8/96) [TEXT] [PDF]


  • "Made in USA" Review [TEXT]

Business Resources
First Gov Logo

En Español

  • Amado...Adornado...¡Con cuidado! [TEXT] [PDF]
    Beloved...Bejeweled...Be Careful

  • Comprando Oro y Piedras Preciosas: Llegando al Grano [TEXT] [PDF]
    Buying Gold and Gemstone Jewelery: The Heart of the Matter

  • Cómo Reparar su Casa Después de un Desastre [TEXT] [PDF]
    After a Disaster: Repairing Your Home

  • Escudos de Radiación: ¿Afectan las células de los consumidores? [TEXT] [PDF]
    Radiation Shields: Do They 'Cell' Consumers Short?

  • Funerales: Guía para el Consumidor[TEXT]
    Funerals: A Consumer Guide

  • Hogar, Dulce ...Remodelación del Hogar [TEXT]
    Home Sweet Home ... Improvement

  • Los Anuncios de Licencias o Permisos Internacionales para Conducir Pueden Ser un Callejón sin Salida [TEXT] [PDF]
    Ads for International Driver's Licenses or Permits Could Be a Dead End

  • ¿Necesita un Abogado? Sea Usted el Juez [TEXT] [PDF]
    Need a Lawyer? Judge for Yourself

  • Quien ha Dormido en su Colchon: Reglamentos Sobre Etiquetas Para Colchones Usados [TEXT] [PDF]
    More Than Once Upon a Mattress: Used Bedding Labeling Rules

  • Recomendaciones para unas Felices Compras de Fin de Año [TEXT]
    Jingle Bells, Jingle Sells: Tips for Holiday Shopping

  • Su Boleto para Adquirir Enseres del Hogar Eficientes [PDF]
    The EnergyGuide Label: Your Ticket to Energy-Efficient Appliances

  • Todo lo que brilla... Cómo comprar joyas [TEXT] [PDF]
    All That Glitters ... How to Buy Jewelery

Last Updated: Wednesday, April 7, 2004