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Consumer Information Business Information En Espanol
 
The National "DO NOT CALL" Registry
 

New: Now you can get consumer information from the FTC two ways: Click on TEXT or PDF for written information or click on TEXT, RAM or MP3 for an audio file that features one minute of related information from Shirley Rooker, director of WTOP's Call for Action.

Consumer Information

  • 66 Ways to Save Money [TEXT] [PDF]

  • Advance-Fee Loan Scams Campaign [TEXT]

  • Aging Parents and Adult Children Together (A/PACT) [TEXT] [PDF]

  • Are You Getting Telemarketing Calls You Don't Want? Here's How to Stop Them [TEXT] [PDF]

  • Automatic Debit Scams [TEXT] [PDF]

  • Avoid a School Break Bust [TEXT] [PDF]

  • Avoid Charity Fraud (poster) [PDF]

  • Border-Line Scams Are the Real Thing [TEXT] [PDF]

  • Catch the Bandit In Your Mailbox [TEXT] [PDF]

  • Charitable Donation$: Give or Take? [TEXT] [PDF]

  • Custom-ized Cons Calling [TEXT] [PDF]

  • Ditch the Pitch : Hanging Up on Telephone Hucksters [TEXT] [PDF]

  • Easy Credit? Not So Fast. The Truth About Advance Fee Loan Scams [TEXT] [PDF]
  • Fraud: Recognize It. Report It. Stop It. [TEXT] [PDF]

  • Fraud on the Line: Avoiding "Do Not Call" Scams [TEXT] [PDF]

  • FTC Charity Checklist [TEXT] [PDF]

  • FTC Names Its Dirty Dozen: 12 Scams Most Likely To Arrive Via Bulk Email [TEXT] [PDF]

  • Guide to the Federal Trade Commission [TEXT] [PDF]

  • Hang Up On Cross-Border Phone Fraud [TEXT] [PDF]

  • Helping Older Consumers Avoid Charity Fraud [TEXT] [PDF]

  • Helping Victims of the Terrorist Attacks: Your Guide to Giving Wisely [TEXT] [PDF]

  • ID Theft: When Bad Things Happen To Your Good Name [TEXT] [PDF]

  • International Lottery Scams [TEXT] [PDF]

  • Magazine Subscription Scams [TEXT] [PDF]

  • Magazine Renewal Notices [TEXT] [RAM] [MP3]

  • Now Consumers Can Tell It to the FTC - Toll-Free [TEXT] [PDF]

  • Operation Phony Philanthropy: Charity Fraud [TEXT]

  • Prize Offers: You Don't Have to Pay to Play [TEXT] [PDF]

  • Privacy: Tips for Protecting Your Personal Information [TEXT] [PDF]

  • Privacy: What You Do Know Can Protect You [TEXT] [PDF]

  • Project Mailbox III: Catch the Bandit in Your Mailbox Campaign [TEXT]

  • Private Mail Boxes (audio) [TEXT] [RAM] [MP3]

  • Public Safety Fund-Raising Appeals: Make Your Donations Count [TEXT] [PDF]

  • Putting Cold Calls on Ice [TEXT] [PDF]

  • Putting Telephone Scams...On Hold [TEXT] [PDF]

  • Q&A: The FTC's Changes to the Telemarketing Sales Rule [TEXT] [PDF]

  • Reloading Scams: Double Trouble for Consumers [TEXT] [PDF]

  • A Rose Is A Rose Is A Ruse? Campaign [TEXT]

  • Straight Talk About Telemarketing [TEXT] [PDF]

  • Telemarketing Recovery Scams [TEXT] [PDF]

  • Telemarketing Travel Fraud [TEXT] [PDF]

  • Travel Scams (audio) [TEXT] [RAM] [MP3]

  • Toll-Free Telephone Number Scams [TEXT] [PDF]

  • Unauthorized Charge$ On Your Phone Bill? [TEXT]

  • Unauthorized Charges Crammed onto Your Telephone Bill? [TEXT] [PDF]

  • Unsolicited Mail, Telemarketing and Email: Where to Go to "Just Say No" [TEXT] [PDF]

  • Wish I Was There Campaign (Operation Trip Trap - Travel Scams) [TEXT]

  • You Make the Call: The FTC's New Telemarketing Sales Rule [TEXT] [PDF]

Business Information

  • Avoiding Office Supply Scams [TEXT] [PDF]

  • Businessperson's Guide to the Mail and Telephone Order Mdse Rule [TEXT] [PDF]

  • Calling All Telemarketers: Amendments to the FTC's Telemarketing Sales Rule [TEXT] [PDF]

  • Complying with the Telemarketing Sales Rule [TEXT] [PDF]

  • Donating to Public Safety Fund-Raisers [TEXT] [PDF]

  • Five Steps to Avoiding Office Supply Scams [TEXT] [PDF]

  • Guidelines for Managers of Telemarketing Enterprises Who Sell Magazine Subscriptions [TEXT] [PDF]

  • Project BOSS: Banish Office Supply Scams [TEXT]

  • Project Mailbox III: Catch the Bandit in Your Mailbox Campaign Business [TEXT]

  • Raising Funds? What To Know About Hiring a Professional [TEXT] [PDF]

  • Website Woes: Avoiding Web Service Scams [TEXT] [PDF]

  • When Yellow Pages Invoices Are Bogus [TEXT] [PDF]

Rules and Acts

  • Telemarketing and Consumer Fraud and Abuse Prevention Act [TEXT]

  • Telemarketing Sales Rule [TEXT]

  • Telemarketing Sales Rule: Rule Review [TEXT]

Staff Comments and Letters

  • Staff Report: Fighting Consumer Fraud: New Tools of the Trade (4/98) [ZIP-WP6] [TEXT] [PDF]

  • Staff Report: Fighting Consumer Fraud: The Challenge and the Campaign (01/97) [TEXT]

  • Staff Summary: Federal Trade Commission Activities Affecting Older Americans During 1995 and 1996   (3/98) [TEXT]

Enforcement

  • Telemarketing Fraud Enforcement Summaries [TEXT]

Workshops

  • Telemarketing Sales Rule: "Do-Not-Call" Forum [TEXT]

En Español 

  • Cinco Pasos para Evitar Estafas de Artículos y Servicios de Oficina [TEXT]
    Five Steps to Avoiding Office Supply Scams

  • Cómo Evitar Estafas de Artículos y Servicios de Oficina [TEXT]
    Avoiding Office Supply Scams

  • Cómo Hacer Donaciones Recaudadas para Grupos de Seguridad Pública [TEXT]
    Donating to Public Safety Fund-Raisers

  • ¿Crédito Fácil? ¡No Tan Rápido! La Verdad sobre los Créditos con Cargo Adelantado [TEXT]
    Easy Credit? Not So Fast! The Truth About Advance-Fee Loans

  • Donaciones de Caridad: ¿Quién Toma lo que Usted Da? [TEXT]
    Charitable Donations: Give or Take?

  • Registro Nacional "No Llame" - Preguntas y Respuestas [TEXT]
    Q&A: The National Do Not Call Registry

  • Su Información Privada: Lo Que Usted Sabe Lo Puede Proteger [TEXT]
    Privacy: What You Do Know Can Protect You

  • Su Información Privada: Sugerencias para Proteger su Información Personal [TEXT]
    Privacy: Tips for Protecting Your Personal Information

  • Usted Determina Quien Llama: La Nueva Regulación de Ventas de
    Telemercadeo de la FTC
    [TEXT]
    You Make the Call: The FTC's New Telemarketing Sales Rule

Last updated: Friday, June 25, 2004