Public Roundtable on
Dispute Resolution for
Online Business-to-Consumer Contracts

AGENDA

9:00 - 9:30 Registration

9:30 - 9:40 Introduction and Welcome

Jodie Bernstein, Director of Consumer Protection, Federal Trade Commission (FTC)

9:40 - 12:00 Session on Alternative Dispute Resolution (ADR)

9:40 - 9:55
Presentation of TransAtlantic Consumer Dialogue (TACD) Recommendation on ADR

 

Susan Grant, National Consumers League

 

9:55 - 10:10
Presentation of Global Business Dialogue on Electronic Commerce (GBDe) Recommendation on ADR

 

Scott Cooper, Hewlett-Packard

 

10:10 - 11:00
Moderated Discussion on ADR

 

11:00 - 11:10 Break

 

11:10 - 12:10
Moderated Discussion (cont'd)

 

Moderators:

Hugh Stevenson, Bureau of Consumer Protection, FTC

Michael Donohue, Bureau of Consumer Protection, FTC

Maneesha Mithal, Bureau of Consumer Protection, FTC

Panelists:

Lorraine Brennan, International Chamber of Commerce

Scott Cooper, Hewlett-Packard

Joanne Doroshow, Center for Justice & Democracy

Naja Felter, Consumer International, UK

Susan Grant, National Consumer League

Philippa Lawson, Public Interest Advocacy Centre

Paul Alan Levy, Public Citizen Litigation Group

Ed Mierzwinski, U.S. Public Interest Research Group

Constanze Picking, Daimler-Chrysler

Ron Plesser, Piper Marbury Rudnick & Wolfe LLP

Margot Saunders, National Consumer Law Center

Russell Schrader, Visa

Professor Beth Thornburg, SMU School of Law

Bob Tritt, Bell Canada

Charles Underhill, Better Business Bureau

Barbara Wellbery, Morrison & Foerster

Katsu Yamanka, NEC

12:10 - 12:30 Presentation on Draft Proposed Hague Convention on Recognition and Enforcement of Judgments (Hague Convention)

Jeff Kovar, U.S. Department of State

12:30 - 2:00 Lunch⁽¹⁾

2:00 - 4:20 Session on Consumer Contract Provisions of Hague Convention

2:00 - 2:15
Consumer Perspective on Hague Convention

 

Jamie Love, Consumer Project on Technology

 

2:15 - 2:30
Business Perspective on Hague Convention

 

Barbara Wellbery, Morrison & Foerster

 

2:30 - 3:30
Moderated Discussion on the Hague Convention Provisions Relating to Consumer Contracts in E-Commerce

 

3:30 - 3:40 Break

 

3:40 - 4:50
Moderated Discussion (cont'd)

 

Moderators:

Hugh Stevenson, Bureau of Consumer Protection, FTC

Michael Donohue, Bureau of Consumer Protection, FTC

Maneesha Mithal, Bureau of Consumer Protection, FTC

Panelists:

Sarah Andrews, Electronic Privacy Information Center

Mark Bohannon, Software & Information Industry Association

Ron Brand, University of Pittsburgh Law School

Ruth Day, Internet Law and Policy Forum

Troy Dow, Motion Picture Association of America

David Fares, U.S. Council on International Business

Jean Ann Fox, Consumer Federation of America

Anette Højrup, FBR, Denmark

James Love, Consumer Project on Technology

Odile Nicolas-Etienne, UFC, France

Marc Pearl, Shaw Pittman

Karen Corbett Sanders, Verizon

Bernie Sorkin, AOL/Time Warner

Barry Steinhart, American Civil Liberties Union

Frank Torres, Consumers Union

John Vail, American Trial Lawyers' Association

Machiel van de Velde, BEUC

Rick Weingarten, American Libraries Association

Barbara Wellbery, Morrison & Foerster

4:50 - 5:00 Concluding Remarks

FTC Staff

1. Panelists for the afternoon session may wish to review discussion papers during lunch, after having heard the opening presentation(s) on the Hague Convention.