PUBLIC WORKSHOP ON
CONSUMER INFORMATION PRIVACY

FEDERAL TRADE COMMISSION AGENDA

Session One: Database Study

Tuesday, June 10, 1997

9:00 a.m.
Introductory Remarks
Robert Pitofsky, Chairman, Federal Trade Commission
 
9:15 a.m.
Overview and Purpose of the Database Study
David Medine, Associate Director, Division of Credit Practices
 
9:30 a.m.
Technology Demonstration
This presentation will demonstrate databases operated via proprietary computer networks as well as Internet-based databases.
  • Karen Welch, Strategic Account Consultant, National Information Services, LEXIS-NEXIS
  • Tim Dick, President, WorldPages, Inc.
  • Mark Hanna, President, WDIA Corp., National Credit Information Network
10:15 a.m.
Break
 
10:30 a.m.
Panel I: Databases - - Sources and Accessibility
What information do databases contain? Where does it come from? How are the databases accessed?
  • Martin Abrams, Vice President, Information Policy & Privacy, Experian
  • Jerry Berman, Executive Director, Center for Democracy and Technology
  • Gerald Cerasale, Senior Vice President, The Direct Marketing Association
  • Tim Dick, President, WorldPages, Inc.
  • John Ford, Vice President, Privacy & External Affairs, Equifax, Inc.
  • Robert Glass, Vice President, National Information Services, LEXIS-NEXIS
  • Mark Hanna, President, WDIA Corp., National Credit Information Network
  • Evan Hendricks, Editor/Publisher, Privacy Times
  • Blake Hogan, Founder, Hogan Information Services
  • Carole Lane
  • Oscar Marquis, Vice President and General Counsel, TransUnion Corp.
  • Jack Reed, Chairman, Information Resource Service Company
  • Marc Rotenberg, Director, Electronic Privacy Information Center
  • Eric Wenger, Assistant Attorney General, New York Department of Law, National Association of Attorneys General
12:15 p.m.
Lunch
 
1:15 p.m.
Panel II: Who Uses Databases? What Are the Benefits and Risks?
Who uses these databases and how are they used? What benefits and risks are associated with using databases?
  • William F. Baity, Deputy Director, Financial Crimes Enforcement Network, U.S. Department of the Treasury
  • Karla S. Belcher, Deputy Director, White Collar Crime Center
  • John Byrne, Senior Federal Counsel and Compliance Manager, American Bankers Association
  • Leslie L. Byrne, Special Assistant to the President, Director, U.S. Office of Consumer Affairs
  • Jason Catlett, Chief Executive Officer, Junkbusters Corp.
  • Tim Dick, President, WorldPages, Inc.
  • Mallory B. Duncan, Vice President and General Counsel, National Retail Federation
  • Robert Edington, Manager, New Business Development, National Information Services, LEXIS-NEXIS
  • Beth Givens, Project Director, Privacy Rights Clearinghouse
  • Susan Grant, Vice President for Public Policy, National Consumers League
  • Mark Hanna, President, WDIA Corp., National Credit Information Network
  • Bruce Hulme, President, Special Investigations, Inc., Legislative Committee Member, National Council of Investigation and Security Services
  • Geraldine Jensen, President, Association for Children for Enforcement of Support
  • Jane Kirtley, Executive Director, Reporters Committee for Freedom of the Press
  • Carole Lane
  • Christopher Panzera, Special Agent, Financial Crimes Section, U.S. Secret Service
  • Jack Reed, Chairman, Information Resource Service Company, President, National Council of Investigation and Security Services
  • David Sobel, Legal Counsel, Electronic Privacy Information Center
3:15 p.m.Break
 
3:30 p.m.
Panel III: A Range of Responses
From consumer education and technological controls to government intervention and self-regulation, what responses are under consideration? What can existing self-regulatory programs in other sectors teach us?
 
Panel IIIA:
Self-Regulatory Efforts of Individual Reference Services
 
Presenter: Martin Abrams, Vice President, Experian
 
Panel IIIB:
Other Approaches
  • Ram Avrahami
  • Robert Biggerstaff
  • Andrew Boer, Product Manager, eTRUST
  • Leslie L. Byrne, Special Assistant to the President, Director, U.S. Office of Consumer Affairs
  • Jason Catlett, Chief Executive Officer, Junkbusters Corp.
  • Scott Charney, Chief, Computer Crime and Intellectual Property Section, U.S. Department of Justice
  • Allan Davies, Vice President, Data Acquisition, Dun & Bradstreet Corp.
  • Timothy Davies, Chief Operating Officer, National Information Services, LEXIS-NEXIS
  • Tim Dick, President, WorldPages, Inc.
  • Susan Grant, Vice President for Public Policy, National Consumers League
  • Mark Hanna, President, WDIA Corp., National Credit Information Network
  • Evan Hendricks, Editor/Publisher, Privacy Times
  • Jane Kirtley, Executive Director, Reporters Committee for Freedom of the Press
  • Deirdre Mulligan, Staff Counsel, Center for Democracy and Technology
  • Marc Rotenberg, Director, Electronic Privacy Information Center
  • Shirley Sarna, Assistant Attorney General, New York Department of Law, National Association of Attorneys General
  • Alden Schacher, Government Relations Manager, Information Industry Association
6:00 p.m.
Adjourn

Session Two: Consumer Online Privacy

Wednesday, June 11, 1997

8:45 a.m.Opening Remarks
Christine A. Varney, Commissioner, Federal Trade Commission
 
9:00 a.m.Panel I:
Consumers’ Views on Online Privacy
What consumers think about online privacy and current interactive privacy-enhancing tools.
 
Panel IA:
Representative National Survey
  • Humphrey Taylor, Chairman and Chief Executive Officer, Louis Harris and Associates, Inc.
  • Alan Westin, Editor and Publisher, Privacy & American Business
  • Panel IB: Surveys based upon random samples of online users and surveys of self-selected online users
  • Stanley B. Greenberg, Greenberg Research, Inc.
  • Tom Hill, Director, Cyber Dialogue, Inc.
  • Michael Kleeman, Vice President, The Boston Consulting Group
  • Tara Lemmey, Chief Executive Officer, Narrowline
  • Deirdre Mulligan, Staff Counsel, Center for Democracy and Technology
  • James E. Pitkow, Research Scientist, Xerox Palo Alto Research Center, Graphics, Visualization, and Usability Center, Georgia Institute of Technology
10:15 a.m.
Break
 
10:30 a.m.
Panel II:
Self-regulatory Approaches to Online Privacy Issues
A review of current efforts and the status of industry proposals submitted at the June 1996 Workshop.
 
Remarks:
Joseph L. Dionne, Chairman and Chief Executive Officer, The McGraw-Hill Companies, Inc.
 
Panel:
  • Esther Dyson, Chairman, Electronic Frontier Foundation, eTRUST
  • Linda Goldstein, Vice President, Government and Regulatory Affairs, Promotion Marketing Association of America
  • Peter Harter, Global Public Policy Counsel, Netscape Communications Corp.
  • Katherine Krause, Senior Attorney, US West, Information Industry Association
  • William M. Randle, Senior Vice President, Director of Marketing and Strategic Planning,
  • Huntington Bancshares, Inc., Member of Advisory Group for the Banking Industry Technology Secretariat
  • Jeff B. Richards, Executive Director, Interactive Services Association
  • H. Robert Wientzen, President and Chief Executive Officer, The Direct Marketing Association
12:00 p.m.
Roundtable 1: Perspectives on Self-Regulation
Privacy advocates, consumer groups and government representatives discuss self-regulatory efforts.
  • Jerry Berman, Executive Director, Center for Democracy and Technology
  • Leslie L. Byrne, Director, U.S. Office of Consumer Affairs
  • Mary Culnan, Commissioner, President’s Commission on Critical Infrastructure Protection
  • Julie DeFalco, National Consumer Coalition
  • Jean Ann Fox, Director of Consumer Protection, Consumer Federation of America
  • Jeffrey Fox, Consumers Union
  • Janlori Goldman, Visiting Scholar, Georgetown University Law Center
  • Evan Hendricks, Editor/Publisher, Privacy Times
  • Bruce McConnell, Chief, Information Policy and Technology Branch, Office of Management and Budget
  • Michael R. Nelson, Director, Technology Policy, Office of Plans and Policy, Federal Communications Commission
  • Marc Rotenberg, Director, Electronic Privacy Information Center
  • Shirley Sarna, Assistant Attorney General, New York Department of Law, National Association of Attorneys General
  • Russ Smith
12:45 p.m.
Lunch
 
2:00 p.m.
Panel III: Information Practices on the World Wide Web
Commercial Web sites’ current information practices.
  • Yale R. Brown, President and Chief Executive Officer, Intelligent Interactions Corp.
  • Chris Evans, President and Chief Executive Officer, Accipiter, Inc.
  • Ronald S. Goldbrenner, General Counsel, Promotion Marketing Association of America
  • Shelley Harms, Executive Director - Policy, Nynex Corp. representing Bell Atlantic Corp. and Nynex Corp.
  • Eric J. Johnson, Professor of Marketing, Operations, and Information Management, The Wharton School, University of Pennsylvania
  • Tara Lemmey, Chief Executive Officer, Narrowline
  • Martin Nisenholtz, President, New York Times Electronic Media Company, Coalition for Advertising Supported Information and Entertainment
  • Kevin Ryan, Chief Financial Officer, DoubleClick
  • Arthur B. Sackler, Vice President, Law and Public Policy, Time Warner Inc.
3:30 p.m.
Break
 
3:45 p.m.
Panel IV: Technology as a Tool for Addressing Online Privacy
A review of available technology and current development efforts.
  • Tim Berners-Lee, Director, World Wide Web Consortium (W3C)
  • Jason Catlett, Chief Executive Officer, Junkbusters Corp.
  • Sean Gaddis, Manager, Database Marketing, Netscape Communications Corp.
  • Saul Klein, Vice President, Marketing, Firefly Network, Inc.
  • Deirdre Mulligan, Staff Counsel, Center for Democracy and Technology, Internet Privacy Working Group (IPWG)
  • Marc Rotenberg, Director, Electronic Privacy Information Center
5:30 p.m.
Roundtable 2: Perspectives on Technological Approaches
Privacy advocates, consumer groups and government representatives discuss technological efforts.
  • Jerry Berman, Executive Director, Center for Democracy and Technology
  • Leslie L. Byrne, Director, U.S. Office of Consumer Affairs
  • Mary Culnan, Commissioner, President’s Commission on Critical Infrastructure Protection
  • Julie DeFalco, National Consumer Coalition
  • Jean Ann Fox, Director of Consumer Protection, Consumer Federation of America
  • Jeffrey Fox, Consumers Union
  • Janlori Goldman, Visiting Scholar, Georgetown University Law Center
  • Evan Hendricks, Editor/Publisher, Privacy Times
  • Michael R. Nelson, Director, Technology Policy, Office of Plans and Policy, Federal Communications Commission
  • Marc Rotenberg, Director, Electronic Privacy Information Center
  • Shirley Sarna, Assistant Attorney General, New York Department of Law, National Association of Attorneys General
6:15 p.m.
Adjourn

Session Two: Consumer Online Privacy (Continued)

Thursday, June 12, 1997

8:45 a.m.
Opening Remarks
9:00 a.m.Panel V: Unsolicited Commercial E-mail: Overview
Methods used, number and types of messages, sources of e-mail addresses and consumer and internet service provider (ISP) views.
  • Ram Avrahami
  • Jason Catlett, Chief Executive Officer, Junkbusters Corp.
  • Raymond B. Everett
  • Jill A. Lesser, Deputy Director, Law and Public Policy, America Online, Inc.
  • Simona Nass, Panix/Public Access Networks Corp.
  • George F. Nemeyer, Tigerden Internet Services, Internet Service Providers Consortium
  • Shabbir J. Safdar, Founder, Voters Telecommunications Watch
  • Sanford Wallace, President, Cyberpromotions, Inc.
9:30 a.m.
Panel VI: Unsolicited Commercial E-mail: Impact
Economic imperatives driving unsolicited e-mail, costs and benefits for consumers and industry, implications for consumer privacy, and consumer and ISP views.
  • Jason Catlett, Chief Executive Officer, Junkbusters Corp.
  • Raymond B. Everett
  • Colleen M. Kehoe, Graduate Student, Graphics, Visualization, and Usability Center, Georgia Institute of Technology
  • Jill A. Lesser, Deputy Director, Law and Public Policy, America Online, Inc.
  • Simona Nass, Panix/Public Access Networks Corp.
  • George Nemeyer, Tigerden Internet Services, Internet Service Providers Consortium
  • Shabbir J. Safdar, Founder, Voters Telecommunications Watch
  • Sanford Wallace, President, Cyberpromotions, Inc.
  • H. Robert Wientzen, President and Chief Executive Officer, The Direct Marketing Association
10:45 a.m.Break
11:00 a.m.
Panel VII: Unsolicited Commercial E-mail: Responses
Filtering options, self-regulatory efforts, “opt-in” and “opt-out” marketing models, application of current law, and government responses.
  • Ram Avrahami
  • Jason Catlett, Chief Executive Officer, Junkbusters Corp.
  • Julie DeFalco, National Consumer Coalition
  • Raymond B. Everett
  • Jill A. Lesser, Deputy Director, Law and Public Policy, America Online, Inc.
  • Deirdre Mulligan, Staff Counsel, Center for Democracy and Technology
  • Simona Nass, Panix/Public Access Networks Corp.
  • Rosalind Resnick, President, NetCreations, Inc.
  • Shabbir J. Safdar, Founder, Voters Telecommunications Watch
  • David E. Sorkin, Assistant Professor and Associate Director, Center for Information Technology and Privacy Law, The John Marshall Law School
  • Sanford Wallace, President, Cyberpromotions, Inc.
  • Eric Wenger, Assistant Attorney General, New York Department of Law, National Association of Attorneys General
  • H. Robert Wientzen, President and Chief Executive Officer, The Direct Marketing Association

  • 12:30 p.m.Lunch

Session Three: Children’s Online Privacy

Thursday, June 12, 1997

1:45 p.m.
Opening Remarks
 
Janet D. Steiger, Commissioner, Federal Trade Commission
 
2:00 p.m.
Panel I: Parents’ Perceptions and attitudes on Online Information Collection from Children
Reports on various surveys of parents’ and children’s attitudes and preferences about information collection from children.
 
Panel IA:
Representative National Survey
  • Alan Westin, Editor and Publisher, Privacy and American Business
  • Panel IB: Surveys based on random samples of online users and self-selected respondents
  • Stanley B. Greenberg, Greenberg Research, Inc.
  • Sharon Strover, Director, Texas Telecommunications Policy Institute, University of Texas at Austin
  • Charlotte Baecher, Director of Education Services, Consumers Union
3:00 p.m.
Panel II: A Review of Children’s Information Collection Practices on the World Wide Web
An update on how commercial sites aimed at children collect information.
  • Kathryn Montgomery, President, Center for Media Education
  • Shelley Pasnik, Director of Children’s Policy, Center for Media Education
  • Mary Ellen Fise, General Counsel, Consumer Federation of America
  • Michael Brody, American Academy of Child and Adolescent Psychiatry
3:30 p.m.
Panel III: The Potential for Injury to Children Online By Predators

  • Linda Hooper, Supervisory Special Agent, Federal Bureau of Investigation

  • Judith Schretter, Trial Attorney, Criminal Division, Child Exploitation and Obscenity Section, U.S. Department of Justice

3:45 p.m.
Break
 
4:00 p.m.
Panel IV: The Privacy Practices of Commercial Web Sites
Do commercial Web sites provide parents with notice and control regarding the collection and use of information collected from children? What are the costs and benefits of creating privacy policies?
  • Joriane Clarke, President, KidsCom
  • William W. Burrington, Assistant General Counsel, America Online, Inc.
  • Robert McHugh, Senior Producer, Yahooligans!
  • Arthur B. Sackler, Vice President Law and Public Policy, Time Warner Inc. Craig Stevens, Director Research Services, Digital Marketing Services
5:30 p.m.
Adjourn

Session Three: Children’s Online Privacy (Continued)

Friday, June 13, 1997

9:45 a.m.
Opening Remarks
 
Roscoe B. Starek, III, Commissioner, Federal Trade Commission
 
10:00 a.m.
Panel V: Technology as a Tool for Addresing Children’s Privacy Online
How effective is technology in addressing online privacy concerns relating to children?
  • Panel VA: Software filters:
  • Jeffrey Fox, Assistant Editor, Consumers Union
  • Susan J. Getgood, Director of Marketing, Cyber Patrol, Microsystems Software, Inc.
  • Robin Raskin, Editor in Chief, Family PC Magazine
  • Gordon Ross, Chief Executive Officer, Net Nanny
  • Panel VB: Application of the Platform for Privacy Preferences "P3":
  • Deirdre Mulligan, Staff Counsel, Center for Democracy and Technology, Internet Privacy Working Group (IPWG)
  • Panel VC: Digital signatures/certificates and biometric technologies: Mechanisms for Obtaining Verifiable Parental Consent
  • Michael Baum, Vice President Practices & External Affairs, VeriSign Inc.
  • Tom Carty, Vice President Business Development & Marketing, GTE CyberTrust
  • Gordon Ross, Chief Executive Officer, Net Nanny "BioPassword"
12:00 p.m.
Lunch
 
1:00 p.m.
Panel VI: Self-Regulatory Approaches
A review of self-regulatory guidelines that address concerns about children’s privacy online, including how they define notice and parental involvement, how they are implemented and enforced, and their costs and benefits.
  • Patricia Faley, Vice President Consumer Affairs, The Direct Marketing Association
  • Elizabeth Lascoutx, Vice President/Director, Children’s Advertising Review Unit of the Better Business Bureaus (CARU)
  • Jeff B. Richards, Executive Director, Interactive Services Association
2:15 p.m.
Break
 
2:30 p.m.
Roundtable: Perspectives on Self-Regulation, Technological Approaches, and the Role of the FTC
Recommendations for the future including the roles of industry and government.
  • Charlotte Baecher, Director of Education Services, Consumers Union
  • Leslie L. Byrne, Director, U.S. Office of Consumer Affairs
  • Gerald Cerasale, Senior Vice President Government Affairs, The Direct Marketing Association
  • Julie DeFalco, National Consumer Coalition
  • Mary Ellen R. Fise, General Counsel, Consumer Federation of America
  • Daniel L. Jaffe, Executive Vice President, Government Relations, Association of National Advertisers, Inc.
  • John Kamp, Coalition for Advertising Supported Information and Entertainment (CASIE)
  • Elizabeth Lascoutx, Vice President/Director, Children’s Advertising Review Unit of the Better Business Bureaus (CARU)
  • William MacLeod, Outside Counsel, Grocery Manufacturers Association
  • Kathryn Montgomery, President, Center for Media Education
  • Deirdre Mulligan, Staff Counsel, Center for Democracy and Technology
  • Marc Rotenberg, Director, Electronic Privacy Information Center
  • Shirley Sarna, Assistant Attorney General, New York Department of Law, National Association of Attorneys General
4:00 p.m.
Closing Remarks
 
Jodie Bernstein, Director, Bureau of Consumer Protection