Your Fair Debt Collection Rights

The collection company keeps calling you at the office and bothering you at home, sometime calling as late as 11:00 p.m. What are your rights?

I'm Shirley Rooker for the Federal Trade Commission.

While you have an obligation to pay your bills on time, there are laws to protect your right if you should find yourself being pursued by a debt collection agency.

For example, the collection agency cannot call you at home before 8:00 a.m., or after 9:00 p.m., and may not call you at work if they know your employer bans such calls. And obscene, profane, or abusive phone calls are prohibited.

While there are a number of protections for consumers in the Fair Debt Collections Practices Act, there is still one important point - you are responsible for your debts. Nothing in this law gives you the right to skip out on your bills. It just protects you from unscrupulous collection agencies. And the lender can take legal action to collect the money.

I'm Shirley Rooker, director of WTOP radio's Call For Action for the Federal Trade Commission.

January 2002