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Rental Car Extra Charges
If you are renting a car, there's
an important question you should ask at the check-out
counter.
I'm Shirley Rooker for the Federal
Trade Commission.
The question: when must I return the
car to avoid extra charges? For example, in a short-term
rental, you may be surprised to find you have to pay
for two full days, even if you rent the vehicle one
afternoon and return it the next morning.
If you rent for the week and go over
a few hours or days, you may have to pay a higher daily
rate than you would expect based on the weekly charges.
However, some companies do give you an hour's grace
period. And you may be able to pay for the extra time
on an hourly rate rather than for the whole day, which
may turn out to be a better deal. But it's very important
to establish the ground rules before you drive away
from the rental lot.
I'm Shirley Rooker, director of WTOP
radio's Call For Action for the Federal Trade Commission.
January 2002
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