Note: BRM Version 2.0 distinguishes between "Agency-Specific" and "Cross-Agency" operations in both the Support Delivery of Services and Management of Government Resources business areas. The only difference between the Support Delivery of Services business areas lies in the General Government (Cross-Agency) line of business. Therefore, all lines of business have been combined within the Support Delivery of Services business area. When agencies are mapping to the BRM, they will be given the opportunity to clarify if they perform the Lines of Business in these areas for themselves (Agency-Specific) or as a service for other agencies (Cross-Agency).
Management of Government Resources
Human Resource Management Human Resource Management involves all activities associated with the recruitment and management of personnel.
Financial Management The use of financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in relation to its objectives. The ability to obtain and use such information is usually characterized by having in place policies, practices, standards, and a system of controls that reliably capture and report activity in a consistent manner.
Administrative Management Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.
Supply Chain Management Supply Chain Management involves the purchasing, tracking, and overall management of goods and services.
Information and Technology Management Information and Technology Management involves the coordination of information technology resources and systems required to support or provide a citizen service.
