SERVICE COMPONENT REFERENCE MODEL (SRM)
Digital Asset Services
: Document Management
Defines the set of capabilities that control the capture and maintenance of an organization's documents and files.
Customer Services
Process Automation Services
Business Management Services
Digital Asset Services
Business Analytical Services
Back Office Services
Support Services
Classification
Defines the set of capabilities that support the categorization of documents.
Document Conversion
Defines the set of capabilities that support the changing of files from one type of format to another.
Document Imaging and OCR
Defines the set of capabilities that support the scanning of physical documents for use electronically.
Document Referencing
Defines the set of capabilities that support the redirection to other documents and information for related content.
Document Review and Approval
Defines the set of capabilities that support the editing and commendation of documents before releasing them.
Document Revisions
Defines the set of capabilities that support the versioning and editing of content and documents.
Indexing
Defines the set of capabilities that support the rapid retrieval of documents through a structured numbering construct.
Library / Storage
Defines the set of capabilities that support document and data warehousing and archiving.
