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Who to Contact
[Support Center Home]

AESDirect Help Desk  
Hours: 7 Days a Week, 7:00 AM to 7:00 PM, EST  
AESDirect and AESPcLink Technical Assistance  
Toll Free: 877-715-4433 boc-support@tradegate2000.com
 
U.S. Census Bureau  
Hours: Monday to Friday, 7:30 AM to 5:00 PM, EST  
Automated Export System (AES) Questions
Toll Free: 800-549-0595 AskAES@census.gov
Regulations on Filing Export Data  
Phone: 301-763-2238 ftdregs@census.gov
Commodity Classifications
Nondurable Goods (Sch. B Ch. 1-71) 301-763-3484
Durable Goods (Sch. B Ch. 72-98) 301-763-3259

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