This web site was copied prior to January 20, 2005. It is now a Federal record managed by the National Archives and Records Administration. External links, forms, and search boxes may not function within this collection. Learn more.   [hide]

Search Frequently Asked Questions

d

Medicare.gov site Flag Logo   Home  |  Screen Reader Version  |   Español  |   Link to Chinese Section  
The Official U.S. Government Site for People with Medicare
Help  |     |   Mailing List Mailing List   |   Questions  

Questions

Medicare Billing 

Medicare Appeals 

Long Term Care 

Plan Choices 

Stay Healthy 

Medicaid Enrollment

Provider Information

Glossary

Privacy Practices

Search Tools 

MMA 2003

SHIP Contact Information

The State Health Insurance Assistance Program (SHIP) has counselors in every State and several Territories that are available to provide free one-on-one help with your Medicare questions or problems. See below for how to contact a SHIP counselor in your area.

State Toll Free Number Local Number Español Teléfono
Alabama
Toll Free: 1-877-425-2243
Local: 1-334-242-5743
Local TTY: 1-334-242-0995
 
Alaska
Toll Free: 1-800-478-6065
In-State Calls Only
Local: 1-907-269-3669
Local TTY: 1-907-269-3691
 
American Samoa
Toll Free: 1-888-875-9229
Local: 1-808-586-7299
 
Arizona
Toll Free: 1-800-432-4040
Local: 1-602-542-6595
Local TTY: 1-602-542-6366
 
Arkansas
Toll Free: 1-800-224-6330
Local: 1-501-371-2782
 
California
Toll Free: 1-800-434-0222
In-State Calls Only
 
Colorado
Toll Free: 1-888-696-7213
  or 1-800-544-9181
Local: 1-303-899-5151
  Metro Denver area
Local TTY: 1-303-894-7880
1-866-665-9668
Connecticut
Toll Free: 1-800-994-9422
In-State Calls Only
Local: 1-860-424-5245
Local TTY: 1-860-842-5424
 
Delaware
Toll Free: 1-800-336-9500
In-State Calls Only
Local: 1-302-739-6266
 
Florida
Toll Free: 1-800-963-5337
Local: 1-850-414-2060
Local TTY: 1-850-414-2001
 
Georgia
Toll Free: 1-800-669-8387
Local: 1-404-657-5334
 
Guam
Toll Free: 1-888-875-9229
Local: 1-808-586-7299
 
Hawaii
Toll Free: 1-888-875-9229
Local: 1-808-586-7299
 
Idaho
Toll Free: 1-800-247-4422
In-State Calls Only
 
Illinois
Toll Free: 1-800-548-9034
In-State Calls Only
Local: 1-217-785-9021
Local TTY: 1-217-524-4872
 
Indiana
Toll Free: 1-800-452-4800
In-State Calls Only
Local: 1-317-232-5299
 
Iowa
Toll Free: 1-800-351-4664
Local: 1-515-281-5705
 
Kansas
Toll Free: 1-800-860-5260
In-State Calls Only
Local: 1-316-337-7386
 
Kentucky
Toll Free: 1-877-293-7447
Local: 1-502-564-6930
 
Louisiana
Toll Free: 1-800-259-5301
Local: 1-225-342-5301
 
Maine
Toll Free: 1-800-750-5353
In-State Calls Only
Local: 1-207-623-1797
 
Maryland
Toll Free: 1-800-243-3425
In-State Calls Only
Local: 1-410-767-1100
Local TTY: 1-410-767-1083
 
Massachusetts
Toll Free: 1-800-243-4636
 
Michigan
Toll Free: 1-800-803-7174
Local: 1-517-886-0899
 
Minnesota
Toll Free: 1-800-333-2433
Local: 1-651-296-2770
 
Mississippi
Toll Free: 1-800-948-3090
Local: 1-601-359-4929
 
Missouri
Toll Free: 1-800-390-3330
Local: 1-573-817-8300
 
Montana
Toll Free: 1-800-551-3191
In-State Calls Only
Local: 1-406-444-4077
 
Nebraska
Toll Free: 1-800-234-7119
Local: 1-402-471-2201
 
Nevada
Toll Free: 1-800-307-4444
Local: 1-702-486-3478
1-702-386-8554
New Hampshire
Toll Free: 1-800-852-3388
In-State Calls Only
Local: 1-603-225-9000
 
New Jersey
Toll Free: 1-800-792-8820
In-State Calls Only
  Out of state toll free 877-222-3737
Local: 1-609-943-3433
 
New Mexico
Toll Free: 1-800-432-2080
In-State Calls Only
Local: 1-505-476-4828
 
New York
Toll Free: 1-800-333-4114
Local: 1-212-869-3850
 
North Carolina
Toll Free: 1-800-443-9354
In-State Calls Only
Local: 1-919-733-0111
Local TTY: 1-919-715-0319
 
North Dakota
Toll Free: 1-800-247-0560
Local: 1-701-328-2440
 
Northern Mariana Islands
Toll Free: 1-888-875-9229
Local: 1-808-586-7299
 
Ohio
Toll Free: 1-800-686-1578
Local: 1-614-644-3458
Local TTY: 1-614-644-3745
 
Oklahoma
Toll Free: 1-800-763-2828
In-State Calls Only
Local: 1-405-521-6628
 
Oregon
Toll Free: 1-800-722-4134
In-State Calls Only
Local: 1-503-947-7984
Local TTY: 1-503-947-7280
 
Pennsylvania
Toll Free: 1-800-783-7067
  Translation available upon request
 
Puerto Rico
Toll Free: 1-877-725-4300
  Toll free temporarily out of service
Local: 1-787-721-4300
  Local number temporarily out of service
 
Rhode Island
Local: 1-401-462-3000
 
South Carolina
Toll Free: 1-800-868-9095
Local: 1-803-898-2850
 
South Dakota
Toll Free: 1-800-536-8197
Local: 1-605-773-3656
Local TTY: 1-605-367-5760
 
Tennessee
Toll Free: 1-877-801-0044
Local: 1-615-741-2056
Local TTY: 1-615-532-3893
 
Texas
Toll Free: 1-800-252-9240
Local: 1-512-438-3200
 
Utah
Toll Free: 1-800-541-7735
In-State Calls Only
Local: 1-801-538-3910
 
Vermont
Toll Free: 1-800-642-5119
In-State Calls Only
  Judith Crawford prefers that providers call her directly with the local number above
Local: 1-802-751-0428
  This number is for Judith Crawford(director of SHIP for VT)
 
US Virgin Islands
Local: 1-340-776-8311x1005
 
Virginia
Toll Free: 1-800-552-3402
Local: 1-804-662-9333
 
Washington
Toll Free: 1-800-397-4422
Local TTY: 1-360-664-3154
 
District of Columbia
Local: 1-202-739-0668
Local TTY: 1-202-973-1079
 
West Virgina
Toll Free: 1-877-987-4463
Local: 1-304-558-3317
 
Wisconsin
Toll Free: 1-800-242-1060
 
Wyoming
Toll Free: 1-800-856-4398
Local: 1-307-856-6880
 

Disclaimer: The pages in this section contain external links that are not the responsibility nor under the control of the Centers for Medicare & Medicaid Services (CMS) or the U.S. Department of Health and Human Services (DHHS). Neither CMS nor DHHS can attest to the accuracy, currency, or comprehensiveness of the information on any other site pages--such data are entirely the responsibility of the Webmaster of the site visited. Furthermore, CMS and DHHS do not endorse any commercial products or services that might be mentioned on these sites.

Link to top of pageTop of page

 

Centers for Medicare & Medicaid Services Centers for Medicare & Medicaid Services Link to Department of Health and Human Services Website Department of Health and Human Services

221