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Letters from consumers are very important to the work of the FTC. They are often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. If you have a consumer problem or complaint, write to the Federal Trade Commission. Although the agency cannot act to resolve individual problems, it can act when it sees a pattern of possible law violations develop. Please read our Privacy Policy before corresponding with us. Follow the links for appropriate addresses.

Contact the Public Reference Branch for FTC reports, speeches or testimony, trade regulation rules, consumer and business brochures, and other general information. Room 130, FTC, Washington, D.C. 20580, (202) 326-2222.

Write to the Office of Public Affairs, FTC, Washington, D.C. 20580 to be placed on the mailing list for News Notes, a compilation of the week's press releases and the Weekly Calendar of hearings and other activities. The Office of Public Affairs provides assistance to reporters. (202) 326-2180; TTD: (202) 326-2502.

Non-media requests for information should be directed to the Public Reference Branch.

Contact the Office of Consumer and Business Education for information about the FTC's educational print and broadcast projects, Room 403, FTC, Washington, D.C. 20580, (202) 326-3650.

Contact the Library to use the 120,000 volumes on legal, economic, and business subjects; 1,000 periodicals; interlibrary loan service; and photocopy facilities. Room 630, FTC, Washington, D.C. 20580, (202) 326-2395.

Contact your nearest FTC regional office for additional information.

Last Updated: Monday, March 25, 2002