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  Contents    For Consumers: International Division of Consumer Protection
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The International Division of Consumer Protection seeks to promote consumer confidence in the international marketplace. Its activities focus on:

Expanding international cooperation and information sharing through:

  • negotiating and implementing bilateral consumer protection cooperation agreements. We already have such agreements with consumer protection agencies in Canada, Australia and the United Kingdom.

  • coordinating participation in the International Marketing Supervision Network(IMSN), an international network of consumer protection law enforcers in 30 countries.

  • coordinating and managing econsumer.gov, a website where consumers can file cross-border e-commerce complaints, which can be accessed by consumer protection law enforcers in 15 countries.

Providing litigation support for enforcement actions with an international component - where wrongdoers, their assets or their victims are abroad.

Developing international consumer protection and e-commerce policies that promote consumer confidence while minimizing regulatory burden and promoting growth of the international B2C marketplace.

Offering international technical assistance to developing countries in building consumer protection frameworks.

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