The International
Division of Consumer Protection seeks to promote consumer
confidence in the international
marketplace. Its activities focus on:
Expanding
international cooperation and information sharing
through:
- negotiating
and implementing bilateral consumer protection cooperation
agreements. We already have such agreements with
consumer protection agencies in
Canada, Australia and the United Kingdom.
-
coordinating participation in the International Marketing
Supervision Network(IMSN), an
international network of consumer protection law enforcers
in 30 countries.
-
coordinating and managing
econsumer.gov, a website where consumers can file
cross-border e-commerce complaints, which can be
accessed by consumer protection
law enforcers in 15 countries.
Providing
litigation support
for enforcement actions with an international component -
where wrongdoers, their assets or their victims are abroad.
Developing
international consumer protection and e-commerce policies
that promote consumer
confidence while minimizing regulatory burden and promoting
growth of the international B2C marketplace.
Offering
international technical assistance to
developing countries in building consumer protection frameworks.
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