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Information Flows:
The Costs and Benefits to Consumers and Businesses of
The Collection and Use of Consumer Information

June 18, 2003

8:00 Doors open
8:30-10:00

Welcoming remarks:

  • Timothy J. Muris, Chairman, Federal Trade Commission

Chairman's Roundtable

Moderator: Chairman Timothy J. Muris [Overview]

  • Charles D. Morgan, Company Leader, Acxiom Corp.
  • John Thompson, Chairman & C.E.O., Symantec Corp.
  • Peter Kight, Chairman & C.E.O., CheckFree Corp.
  • Ken Seiff, C.E.O., Bluefly, Inc.
  • Tom Seddon, Senior Vice-President, InterContinental Hotels Group
10:00 -10:15 Break
10:15 -10:30

Remarks by Orson Swindle, Commissioner, Federal Trade Commission

10:30-12:00

Panel: The costs and benefits of the collection and use of consumer information for credit transactions

Moderator: Peggy Twohig, Assistant Director for Financial Practices, Bureau of Consumer Protection

12:00-1:00 Lunch
1:00-1:15 Remarks by Mozelle Thompson, Commissioner, Federal Trade Commission
1:15-2:45

Panel: The costs and benefits of the collection and use of consumer information for customer relationship management and targeted marketing

Moderator: Maureen Ohlhausen, Assistant Director, Office of Policy Planning

  • Martin Abrams, Exec. Director, Center for Information Policy Leadership
  • Dave Schrader, [Document 2] Lead Strategist & Marketing Director, Teradata
  • Nelle M. Schantz, Program Director for CRM Solutions, SAS Institute
  • Sandy Hughes, Global Privacy Executive, Procter & Gamble Co.
  • Richard Savard, Senior Vice President, Marketing Services, FACS Group
  • Larry Ponemon, Chairman, Ponemon Institute
  • Beth Givens, Director, Privacy Rights Clearinghouse
2:45-3:00 Break
3:00-3:15 Remarks by Thomas Leary, Commissioner, Federal Trade Commission
3:15-4:45

Panel: Methodologies for identifying and measuring the costs and benefits for businesses and consumers of the collection and use of consumer information

Moderator: Todd Zywicki, Director, Office of Policy Planning

4:45-5:15 The Use of Information to Fight Identity Theft:
Remarks by Wayne Abernathy, Assistant Secretary for Financial Institutions, Department of the Treasury

Last Updated: Thursday, October 9, 2003