Frequently Asked Disaster Assistance Questions
How do I apply for disaster assistance?
There are a number of different services and special programs made
available when the President signs a major disaster declaration. The
process to apply is as simple as a single telephone call to FEMA.
How can I get in touch with my family?
The American Red Cross maintains a database to help you find family. Contact
your local American Red Cross chapter for information. Do not contact
the chapter in the disaster area.
What if my home was destroyed?
FEMA can provide disaster housing assistance to those whose homes are
damaged or destroyed. To apply for assistance, all you have to do is call
the special toll free telephone number, 1-800-621-FEMA (3362) and register.
Specially trained operators at one of FEMA's National
Processing Service Centers will process your application.
Where can I get food and water?
The American Red Cross and other volunteer agencies will provide you with
food, water and clothing. Listen to your radio or watch local media for
the location of the nearest volunteer agency facility.
There are also sources of water in your home
that you may have not thought of. For example, your hot water heater is
an excellent source of water. Turn off the power that heats your tank
and let it cool. When you want water, place a container underneath and
open the drain valve on the bottom of the tank.
What if I lost my job or can't work because of the disaster?
People who lose their jobs due to the disaster may apply for Disaster
Unemployment Assistance (DUA) which provides weekly benefits to individuals
who are unemployed and not eligible for regular Unemployment Insurance
compensation. You can call 1-800-621-FEMA (TTY: 1-800-462-7585) or the
local unemployment office for information.
I think I need legal help.
Local members of the American Bar Association Young Lawyers Division offer
free legal counseling to low-income individuals. You can get information
at a Disaster Recovery Center (DRC) that
may be set up after the President declares a major disaster. You can call
1-800-621-FEMA (TTY: 1-800-462-7585) for more information.
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