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Working for America

HELP Using this Site!

New Users at OPM


According to our most recent in-depth user needs analysis, nearly one third of the people visiting our site today are first-time users of opm.gov website. For their sake as well as that of experienced users who may be looking for something completely new, we've put our "Help" link in prominent position on most of our pages. You're important to us, and we want to make it as easy as possible for you to find what you need. Peruse the following links to familiarize yourself with our site layout, navigation and features.

Layout of OPM.GOV

In addition to the global information available via one-click from the home page, the site is organized in three audience categories. We realize there's a lot of overlap in information among the categories, so there's significant cross-linking.

In addition to the three primary audiences noted above, we also provide a link for contractors, vendors and other commercial entities. The primary public link to this contact can be found on our About the Agency page. On this page the link is labeled Vendor/Procurement Information.

OPM.GOV is the one-stop source for federal jobs and employment information for the federal government. Our revamped USAJOBS website features a quicker job-search engine, sorting capacities, and accessibility for disabled users. Other new features include storage for up to five online resumes, a personal career management home, an option to make resumes searchable by agency recruiters, and an opportunity to create and save application letters.

Navigating Around Our Site

There are multiple ways to navigate. Across the top of pages displaying our redesign template you'll note links to:

Across the bottom of each page are other popular links, including:

Where are you? Where do you want to go?

Directly under the page header you'll find "breadcrumb navigation", appropriately labeled "You are here," which tells you where you are. Select any segment of it to trace your path backwards in the site hierarchy. Don't forget your browser's "BACK" button. If you see our logo on this or other sites, chances are that selecting it will bring you back to our home page at www.opm.gov.

Looking for specific topics?

In the top right corner of each page you'll find a "Search" option. Using it can be as easy as typing in a key word and pressing enter. There's also basic help using our search engine, as well as help to do more complex searches.

Keeping You Up to Date

Our What's New page shows recent changes and additions to our site. Go ahead and bookmark this page if you become one of our frequent visitors.

External Links

While viewing content on this site you will sometimes encounter links to non-OPM pages and organizations. Please note that the presence of external hyperlinks does not constitute endorsement by the Office of Personnel Management, its employees, or contractors, of such external websites or the information contained therein.

Publications and Other Content

Information from this site may be downloaded for personal, non-commercial use. There is no penalty, or threat of penalty, for the reproduction or use of documents from this site. However, neither the Office of Personnel Management nor any of its employees or contractors make any warranty, expressed or implied, with respect to documents available from this server.

Contacting Us

Our site has over 86,000 pages of content and as with any site redesign you'll occasionally link to pages which have not been completely enhanced with the new design template. Please bear with us. We are working everyday to fix pages, broken links etc. In addition, to continued work on fixing stray pages, we have also implemented a page certification process that assures you that the pages on our site are certified as accurate every year.

In case you have specific questions or need information that's not available on our site, check out our Contact Us page. Real people monitor these email boxes. You can get information by subject or organization.

How are we doing?

We rely on your feedback to help develop this site, so if you have any comments or suggestions for us, please let us know. We want to hear what we've done right and what else we need to do to better serve you.

"Our goal for this site is to make it possible for anyone who comes to www.opm.gov in search of information to find it quickly and easily."

Design & Development Staff