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April 27, 2004
OPM Director James Announces Another Wave
of Improvements to USAJOBS Web Site
Job
posting process is focus of improvements
Washington, D.C. - U.S. Office
of Personnel Management Director Kay Coles James today announced
the implementation of new improvements to the USAJOBS web
site. The purpose of the improvements is to enhance the job
posting process for federal recruiters and to standardize
job announcements.
"The new job posting template will help agencies post
their jobs more easily," said Director James. "There
will be a step-by-step process for entering the job description,
duties, qualifications and application information. In addition,
the jobs will be presented to job seekers in such a way that
provides a concise overview of each job on the first page,
with more information available through clicking on hyperlinks
or tabs."
Recruiters are presented with an easy to use job builder tool
that contains a wealth of standard announcement text that
has been written in plain English. The text can be brought
into postings at the click of a mouse, but in most cases is
also completely editable should a recruiter have to make changes
to accommodate a unique agency need or policy. Recruiters
also have new tools at their fingertips to quickly format
announcement content including bolding, italics, indents,
and the insertion of hyperlinks. A spell checker quickly runs
through announcements before they can be posted to check for
spelling errors, and includes innovative recruiter and agency
level dictionaries that are dynamically updated to include
Federal specific terminology and appropriately used acronyms.
To assist agencies, a transition period has been set up to
allow them to continue using their existing templates until
they are comfortable using the new templates.
Since the launch of the new USAJOBS web
site on August 4, 2003, there have been more than 53,962,800
visits by more than 45,532,160 unique visitors. All tolled,
there have been more than 523,699,040 hits with more than
483,450 new resumes created and saved to the web site.
"Another key aspect of our ongoing effort to make USAJOBS
more useful to agencies and users alike is that we've linked
our customer service staff with the technical developers to
better facilitate implementation of comments from recruiters
and job seekers" Director James added. "This linkage
provides a way for us to ensure that common complaints or
suggestions can be implemented quickly."
The USAJOBS web site is ranked highly by the American Customer
Satisfaction Index (ACSI) approval rating system. Before the
site was redesigned last year, the site rated 71 on a scale
of 100. Since the redesign and subsequent improvements, USAJOBS
scores an average rating of 75 or better and according to
ACSI, compares favorably with private sector job search sites.
The enhanced USAJOBS web site, www.USAJOBS.opm.gov,
is one of many initiatives developed to attract the best and
brightest to the federal work force. Part of President Bush's
Management Agenda E-Government initiative - Recruitment One-Stop
- USAJOBS consolidates federal jobs in one place, allowing
users to spend more time applying for jobs rather than just
trying to locate them.
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