About GSA
National Customer Service Center National Customer Service Center (NCSC)

The National Customer Service Center (NCSC) is the source for information on any of the products or services available from GSA. The NCSC is a full service center providing assistance and information to make acquisitions simple and efficient.

  • Current pricing
  • Order status
  • Tracing shipments
  • Billing inquiries
  • Problems with a GSA order
  • Schedules information

Problem Resolution

Report a problem with any FSS order by using e-Resolve, an online customer service solution. e-Resolve allows direct reporting of problems with an FSS requisition or GSA Global Supply order shipment. Thus, correcting problems such as damage, short/over, wrong item, quality, tracing shipments, and merchandise returns.

 

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Last Modified 9/14/2004