The booklet titled "Addressing and Resolving Poor Performance" is designed to help Federal supervisors address and resolve poor performance. Addressing and resolving poor performance can involve three different
steps: discussing performance problems, providing an opportunity to improve, and taking formal action. This booklet is organized accordingly into these three steps. Charts, checklists, and answers to commonly
asked questions are provided throughout the booklet to further assist supervisors. Also, samples of documents such as performance improvement notices and decision notices are provided. Supervisors will find that
using this booklet along with the technical advice they receive from their agency's internal human resources staff will enable them to resolve many performance problems.
Download this booklet in a PDF format for viewing or printing (239K).
Download the Acrobat Viewer
If you wish to download documents in Portable Document Format (PDF) you will need to use the Adobe Acrobat Reader, which is available for no charge from Adobe.
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Download Accessible Version in WP5.1
A WordPerfect 5.1 version (206K) is available for use with adaptive devices. This version has no formatting and is designed for use with adaptive devices only.
Order Printed Booklet or CD-ROM
The information presented in the Poor Performance Web Site is available in both booklet and CD-ROM formats. How to order these items.