Please help us improve this site by filling out our customer survey. Find the phone number or email address for customer service or for a person, program, office in the Department by using the information below.

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• Comments or questions about the Department, its programs or No Child Left Behind
  
  

  Have a question? First try our frequently asked questions. If your question is not answered there, please send us your question in an email.
  Telephone:	1-800-USA-LEARN (1-800-872-5327)
  TTY:	1-800-437-0833
  Fax:	(202) 401-0689
  U.S. Mail:	U.S. Department of Education 400 Maryland Avenue, SW Washington, DC 20202

• ED Toll-Free Numbers & Hotlines

• To contact ED Staff:

  Use our electronic phonebook to search for the phone number and building/office of individual staff members.

  The ED Organizational Directory provides a detailed list of the Department's headquarters and regional offices, including the manager, telephone number, and address for each office, as well as fax and TDD/TTY numbers where available. The most recent edition of the Directory (December 2003) is available in PDF [398K] and MS Word [357K] formats.

  If you prefer, you may call 1-800-872-5327 (202-401-2000 in the D.C. metropolitan area) to access this information.

• To contact ED programs:

  Use the Guide to U.S. Department of Education Programs to find the name, telephone number, and e-mail and Web address for the Department office to contact for more information on each of the programs that the Department administers.

• Where ED is located:

  The Department is headquartered, and has most operations, in Washington, DC where the staff of approximately 3,600 occupies parts of several buildings including Regional Office Building 3 (ROB3), Federal Office Building 6 (FOB6), Potomac Center Plaza (PCP), Capitol Place, 1990 K Street, Union Center Plaza (UCP), and at L'Enfant Plaza. The Secretary's office is in Federal Office Building 6 at 400 Maryland Avenue.

  Additionally, there are over 1,400 staff members who work in the Department's ten Regional Offices, making it easier to serve state and local educational systems. Regional staff are primarily involved in representing the Department's goals and views within the region, particularly in the areas of student financial assistance, civil rights enforcement, vocational rehabilitation services for the disabled, and Inspector General audits and investigations.

  Each Regional Office is headed by a Secretary's Regional Representative. These regional representatives serve as liaisons to state, local, and private education organizations and as advocates for the administration's policies.

  The Department's U.S. Postal Service mailing address is:

  U.S. Department of Education
  Washington, D.C. 20202