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OPM provides a full range of survey services, including the following:
- Survey design
- Sampling
- Publicity to maximize response rate
- Survey administration (on-line or paper-and-pencil)
- Data processing and statistical analysis
- User-friendly reports of results
- Executive Briefings
- Focus groups
- Assistance with action planning based on survey results.
We provide scientifically validated, standardized surveys, as well
as customized surveys to assess a wide range of human capital policy
areas, including demonstration projects. The following standardized
surveys are available to assess organizational culture and climate,
customer satisfaction and leadership competencies:
- Organizational Assessment Survey (OAS)
- Customer Satisfaction Survey
- OPM Leadership 360™
The Performance America Consortium is a working group of organizations
coordinated by OPM and modeled after private sector associations.
The Performance America Consortium promotes the shared use of common
organizational assessment tools (such as, organizational climate
measures) and the exchange of assessment data between companies.
Our Performance America Consortium offers Government organizations
at all levels an effective forum for discussing organizational successes
and challenges, sharing strategies that work, and benchmarking results
against other high performing organizations.
If you want to take advantage of our expertise contact:
Dr. Brigitte Schay
U.S. Office of Personnel Management
1900 E Street, NW, Room 6500
Washington, DC 20415
Phone: (202) 606-1475
Fax: (202) 606-1399
Or Email bwschay@opm.gov
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