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About EBIS Web Transactions


Return to the EBIS Page

The Employee Benefits Information System (EBIS) web application allows you to:

  1. Conduct on-line benefits transactions.
  2. Create, or change your Benefits and Entitlements Service Team (BEST) Personal Identification Number (PIN).
  3. Obtain retirement annuity estimates.
  4. Obtain general program information.

Federal Employee Health Benefits (FEHB) Transactions

  1. View Your Current Health Plan Enrollment
  2. View and/or Void FEHB Projected Actions
  3. New Permanent Employees and Temporary Employees Completing One Year of Continuous Federal Service Enrollments
  4. Change FEHB Enrollment from Self and Family to Self Only  (Note:  If participating in Premium Conversion, may change to self only coverage only during open season unless employee has a qualifying life event.)
  5. Add a Foster Child to Your FEHB Self and Family Coverage
  6. FEHB Open Season Elections/Changes in Enrollments
  7. FEHB Non-Open Season Enrollments/Changes in Enrollment
  8. Cancel FEHB Health Plan Enrollment  (Note: If participating in Premium Conversion, may cancel coverage only during open season unless employee has a qualifying life event.)
  9. Temporary Continuation of Coverage (TCC)  - provides link for printing SF 2809 needed to enroll in TCC

Federal Employees Group Life Insurance (FEGLI) Transactions

  1. View Your Current FEGLI Enrollment
  2. View and/or Void FEGLI Projected Action
  3. New Employee or Employees Who Become Eligible for FEGLI Coverage
  4. Elect or Increase Option B and/or C Due to a Change in Marital or Family Status
  5. Waive/Decrease Optional Coverage A, B, C
  6. Waive All FEGLI Coverage
  7. FEGLI Open Enrollment Period

Retirement Transactions

  1. Personal Statement of Benefits (system provides an annuity estimate based on the first date you are eligible to retire and uses your current annual salary as your high-3 average salary)
  2. Annuity Estimates (allows you to enter your retirement effective date and high-3 average salary, and whether you wish an estimate based on voluntary or early retirement)

Thrift Savings Plan (TSP) Transactions

  1. TSP Personal Transactions
  2. View Your Current TSP Election
  3. View and/or Void TSP Projected Action
  4. TSP Open Season
  5. TSP New Employee
  6. Stop Your TSP Contributions
  7. TSP Account Balance Data
  8. Project Future Account Balances
  9. TSP Annuity Estimates

To access your account information, your browser must have Secure Sockets Layer (SSL) and 128-bit encryption.  You will also need your social security number and your BEST PIN.  Read more about web security in the FAQs located on the AFPC Secure Web Login Page.

Consent to electronic transmission of information.

Use of the internet to process benefits transactions involves the electronic transmission of personal information relating to your benefits and entitlements.  When you use this feature you are consenting to the electronic transmission of the information you have requested.  Your consent is effective during the entire time you are accessing your benefits and entitlements personal information through the web site.

If you encounter problems completing a web transaction, please call the BEST automated phone system at 1-800-997-2378, or commercial 572-2378 within San Antonio, and speak with a benefits counselor.  Counselors are available Monday through Friday, excluding Federal holidays, from 7:00 a.m. to 6:00 p.m., Central Standard Time.  Hearing impaired employees may contact a benefits counselor via our TDD toll-free line:  1-800-382-0893, or commercial 565-2276 within San Antonio.  If you are located overseas, you will dial a toll-free access number for the country you are in.  You can obtain this number from your local Civilian Personnel Flight.

An alternative to using the EBIS web application to complete benefits transactions is to use the BEST automated phone system.  It is available 24 hours a day, 7 days a week, except on Sundays between 7:00 a.m. and 10:00 a.m., Central Standard (Daylight Savings) Time (CST/CDT), and Saturdays from 8:45 p.m. to midnight, (CST/CDT), when system maintenance and database backups are accomplished.

Last Updated:  03/26/2004 09:02 AM (dhp)

For specific questions concerning programs on this site, please address to the POC listed on the respective pages.  For information on Air Force Employment, see the Employment Homepage or send E-Mail to the Recruitment Center. For all benefit and entitlements related issues, contact the BEST at 1-800-616-3775 (TDD 1-800-382-0893, or (210) 565-2276 in the San Antonio, Texas area).  Send comments or questions concerning the website structure to the Webmaster  For other comments, recommendations and questions, please e-mail our Director's Office.

 

Air Force Personnel Center | Randolph AFB, TX 78150