Professional managers interested in having their expertise certified can choose from several trade association-sponsored certification programs. Today over 250 managers have received some sort of professional designation in a broad range of mail and printing related positions. In the years ahead, the number will grow into the thousands. Each program has established special requirements, with some mandating a final, written examination before the candidate becomes certified. The following associations and programs were recommended by Federal Agency Mail Managers who are members of the Interagency Mail Policy Council.

Mail Systems Management Association (MSMA)

The MSMA has established the "Certified Mail and Distribution Systems Manager" (CMDSM) program. The MSMA is the only nationally organized, independent association dedicated to mail systems management. A candidate does not have to be a member of the MSMA to participate in this program, although the non-member certification fee does provide for a one-year, individual MSMA membership. MSMA certification is open to professionals in mail systems management; administrative, office services, or facilities managers with responsibilities for mail and distribution systems; distribution, messenger, shipping, receiving, or fulfillment manager; and consultants who serve the needs of the field. For more information on this certification program, contact:

Mail Systems Management Association
National Headquarters
JAF Building
Box 2155
New York, NY 10116-2155
Telephone: (800) 955-6762

International Publishing Management Association (IPMA)

The IPMA has established the "Certified Mail Manager Program" (CMM) a voluntary professional certification program that established a professional standard of proficiency for the in-plant mail management professional. IPMA is the professional association for managers of graphic arts, printing, publishing, mailing and related departments for governments, educational institutions, and private industry. For more information contact:

IPMA
1205 West College Street
Liberty, MO 64068-3733
Telephone: (816) 781-1111
Fax: (816) 781-2790

Xplor International

The Electronic Document Printing Professional (EDPP) certification is the only professional document printing a designation and is a significant achievement recognized by industry leadership that will enhance an individual's job performance, employability, promotability, and self-esteem in the industry.

Xplor International is a professional organization serving the electronic document industry. Since a majority of the volume of electronic output becomes some sort of mail communication, this organization's focus is very relevant to mail managers. To be eligible, the applicant must be employed in the electronic document printing industry and spend most of their time in a discipline closely associated with electronic printing. For more information contact:

Xplor International
24238 Hawthorne Boulevard
Torrance, CA 90505
Telephone: (800) 669-7567

Executive Mail Center Manager

The Executive Mail Center Manager (EMCM) program is a comprehensive training program that is designed for individuals who wish to develop Mail Center Management skills.  The EMCM program provides training specifically designed for mainlining industry professionals.  The program teaches how to manage more effectively, improve mail center safety and security, boost productivity, and how to cut costs.  Training is available through five-day residency programs offered at Postal Service training facilities located in Norman, Oklahoma. Training may also be arranged in your city through sponsorship by your Postal Customer Council. The cost is $120 per day/per training module, and there are 8 training modules available.  For more information contact:

National Center for Employee Development
2701 East Imhoff Road
Norman, OK 73071-1198
Telephone: 1 (866) 438-6233 or (405) 366-4639
Fax (405) 366-4012