Contact Information

The Federal Office of Child Support Enforcement (OCSE) provides technical support to states, federal agencies, and the employer community. Support is provided to data submitters, recipients of locate and collection information, as well as business partners. Listed below are the various contacts and technical assistance providers.

For public inquiries about general information on child support, contact the OCSE Public Inquiries at (202) 401-9373. If you have a question about a particular child support case, contact your state Child Support Enforcement agency.

• Federal Case Registry (FCR)
• FCR State Technical Support Liaisons


• National Directory of New Hires (NDNH)
• NDNH & Intergovernmental Referral Guide (IRG) State Technical Support Liaisons
• Contacts for Federal Agencies


• National Interstate Case Reconciliation (ICR)
• National ICR Contacts
• ICR State Technical Support Liaisons


• Data Transmission
• Federal Agencies - Addresses for Income Withholding Purposes
  (also available in PDF)
  OCSE works closely with federal agencies to identify the correct address for income-withholding orders (IWOs). This document lists the federal agency, IWO address, and contact information.
• State New Hire Reporting Information
  (also available in PDF)
  OCSE works closely with states and territories in the submission of data to the NDNH. Above is the link to contacts and NDNH reporting requirements for each state.
• Employer Services
  OCSE works closely with employers nationwide. Employers are vital suppliers of data to states and subsequently to the NDNH. Above is the link to Employer Services' State Contact and Program Information.
• OCSE Network and CSENet 2000
  OCSE works closely with states and territories in the use of the CSENet application and frame relay network. The contact link above can assists states and territories with questions or issues.
• Send us comments about the FPLS website
  To help us serve you better, please send us comments. If you have discovered an error or broken link, or if you have a question or suggestion for improvement of our site, here is the place to leave us a message.