Services
Citizen Relationship Management Publication Order Fulfillment

USA Services distributes millions of consumer publications every year on topics such as health, safety, housing, money,  and more. This service is available for other agencies seeking to distribute publications on their programs and services.

From special targeted mailings to large-scale orders, the well-known publication distribution facility in Pueblo, Colorado, can manage publication projects and meet agencies’ high-volume warehouse needs. Pueblo can customize these services at competitive rates.

Partnering with USA Services offers federal agencies several benefits. Agencies can:

  • Reduce costs by consolidating similar agency citizen service functions;
  • Optimize resources by redirecting agency personnel away from non-critical functions and back toward core missions; and
  • Expand the quality and quantity of their citizen services.

By consolidating citizen-centered operations, the federal government achieves greater economies of scale and a coordinated database of information across all federal agencies.

USA Services is managed by GSA’s Office of Citizen Services and Communications (OCSC).
 

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Last Modified 9/13/2004