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Frequent Questions

1. What is EPA announcing regarding airline water quality?
2. What have the airlines agreed to with regard to aircraft water testing?
3. What have the airlines agreed to with regard to aircraft water disinfection?
4. Which airlines signed agreements with EPA?
5.What about smaller airlines?
6. What did EPA find in its initial study of airline water quality?
7. What are coliforms?
8. What is E. coli?
9. Is the water on planes unsafe?
10. What should the traveling public do?
11. How will the public be notified if there is a problem with water on an airplane?
12. Where does the water on passenger airplanes come from?
13. What about international flights?
14. Who regulates water on passenger airplanes in the United States?
15. What is the airlines’ role in ensuring safe water on aircraft?
16. How is water currently regulated on passenger airplanes?
17. What is EPA doing about this problem?


1. What is EPA announcing regarding airline water quality?
EPA updated the American public on progress following an initial study of airline water quality during the summer of 2004.

Specifically, EPA announced:

  1. Commitments from 12 major U.S. airlines to implement new aircraft water testing and disinfection protocols. Two additional airlines are currently negotiating separate agreements with EPA.
  2. The initiation of additional water quality inspections by EPA enforcement officials, beginning November 9, 2004, on 169 randomly selected domestic and international passenger aircraft at 14 airports throughout the U.S. EPA will make those results available to the public by early January.
  3. An accelerated rule-making process by EPA to develop regulations for water aboard aircraft.

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2. What have the airlines agreed to with regard to aircraft water testing?
Under the terms of the agreements, airlines will be obligated to provide total coliform and disinfectant residual samples from at least one galley and lavatory on every aircraft in a twelve month time period.

Furthermore, each airline must perform an analysis of possible sources of contamination that exist outside of the aircraft. This could include an evaluation of the water trucks, carts, or hoses or of the stationary water cabinets at the airports themselves.

Finally, each airline is obligated to provide the information related to practices of boarding water from foreign public water supplies. EPA will evaluate those practices and the Agency will work with each airline to incorporate those practices that are protective of public health, meet the regulations, or require notification to passengers.

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3. What have the airlines agreed to with regard to aircraft water disinfection?
The airlines will be obligated to perform routine disinfection and flushing of each aircraft’s potable water system once every quarter, and the water trucks, carts, and hoses owned and/or operated by the airline once every month.

EPA will meet with the airlines at a frequency of no less than quarterly in the first twelve months of monitoring to evaluate the need for modifications to monitoring or disinfection frequencies necessary to be protective of public health.

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4. Which airlines signed agreements with EPA?
Agreements have been signed with Alaska Airlines, Aloha Airlines, American Airlines, America West, ATA Airlines, Continental Airlines, Hawaiian Airlines, JetBlue, Midwest Airlines, Northwest Airlines, United Airlines and US Airways. Two additional airlines, Delta Airlines and Southwest Airlines, are currently negotiating separate agreements with EPA. Collectively, these 14 carriers represent the majority of U.S. flag carrying aircraft transporting the flying public.

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5. What about smaller airlines?
EPA will work with smaller, regional and charter aircraft carriers to address drinking water quality with agreements similar to those reached with ATA members.

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6. What did EPA find in its initial study of airline water quality?
On September 20, 2004, the Environmental Protection Agency (EPA) informed the American public of results from initial testing of drinking water onboard 158 randomly selected passenger airplanes. Preliminary data released by EPA shows that in the recent tests, most of the aircraft tested (87.4%) met EPA drinking water quality standards. However, 12.6 percent of domestic and international passenger aircraft tested at U.S. airports carried water that did not meet EPA standards.

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7. What are coliforms?
Coliforms are a group of closely related bacteria most of which are natural and common inhabitants of the soil and ambient waters (such as lakes and rivers) and in the digestive tracts of humans and other warm-blooded animals.

The presence of total coliform, in and of itself, is not indicative of a health risk. Coliform bacteria will not likely cause illness. However, the presence of coliform bacteria in drinking water indicates that other disease-causing organisms (pathogens) may be present in the water system.

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8. What is E. coli?
E. coli is a subgroup of the fecal coliform group. It is found in great quantities in the intestines of people and warm-blooded animals. If total coliform is present in a drinking water sample, EPA requires that it also be tested for E. coli or fecal coliform.

Most E. coli are harmless. Some strains, however, may cause illness – diarrhea, cramps, nausea, headaches, or other symptoms. The presence of E. coli or fecal coliform in a drinking water sample may indicate human or animal fecal contamination - meaning that pathogens may be present.

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9. Is the water on planes unsafe?
At this time, EPA does not have sufficient data to make broadly applicable, reliable conclusions about water quality on passenger aircraft. In order to address this situation, EPA is committed to keeping the American public well informed of further testing and actions taken, reviewing existing guidance to determine areas where it might be strengthened, concluding agreements with the airlines and taking enforcement actions where warranted.

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10. What should the traveling public do?
The traveling public may benefit from the information released by EPA when deciding how they use the water that comes from aircraft tanks. Passengers with suppressed immune systems or others concerned should request bottled or canned beverages while on the aircraft and refrain from drinking tea or coffee that does not use bottled water. While boiling water for one minute will remove pathogens from drinking water, the water used to prepare coffee and tea aboard a plane is not generally brought to a sufficiently high temperature to guarantee that pathogens are killed.

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11. How will the public be notified if there is a problem with water on an airplane?
Airlines will be required to provide public notification on the aircraft or discontinue the water service on the aircraft when there is a total coliform positive sample result. The notification or the discontinuance of water service will continue until there is a set of negative total coliform sample results that confirm the aircraft potable water system is free of coliform contamination.

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12. Where does the water on passenger airplanes come from?
In the United States, water loaded aboard aircraft comes from public water systems. The water provided by public water systems is regulated by state and federal authorities. That water may be delivered to the aircraft holding tank via piping from the airport itself or a hose from a water tanker.

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13. What about international flights?
A significant part of aircraft travel includes international flights. According to the Air Transport Association (ATA), about 90 percent of ATA member aircraft have the potential to travel internationally. These aircraft may board water from foreign sources which are not subject to EPA drinking water standards.

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14. Who regulates water on passenger airplanes in the United States?
In the United States, drinking water safety on airlines is jointly regulated by the EPA, Food and Drug Administration (FDA), and Federal Aviation Administration (FAA). EPA regulates the parent systems that supply water to the airports and the drinking water once it is on board the aircraft. FDA has jurisdiction over culinary water (e.g., ice) and the points where aircraft obtain water (e.g., pipes or tankers) at the airport. FAA requires airline companies submit operation and maintenance plans for all parts of the aircraft, including the potable water system.

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15. What is the airlines’ role in ensuring safe water on aircraft?
The regulatory structure for all public water systems, including aircraft, relies upon self-monitoring and reporting of results to the primacy agency. The primacy agency for aircraft public water systems is EPA.

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16. How is water currently regulated on passenger airplanes?
The Safe Drinking Water Act (SDWA) regulates water quality in public water systems. Water Supply Guidance 29 was issued in 1986 in an effort to tailor SDWA requirements to address the unique characteristics of Interstate Commerce Carriers, such as aircraft. Under the guidance, ICC operators could substitute an EPA approved operations and maintenance plan for regular monitoring of the vehicle's water system. EPA is considering modifications of the requirements controlling drinking water for ICCs to ensure that regular monitoring is carried out in addition to sound operating and maintenance practices.

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17. What is EPA doing about this problem?
EPA will update its information and advice to the traveling public as soon as new information is available.

EPA began a review of existing guidance in 2002. In response to the aircraft test results in August and September, EPA has initiated an accelerated rule-making process to develop regulations for water aboard aircraft. The Agency will work collaboratively with other federal agencies overseeing the airline industry, industry representatives, and the interested public to identify appropriate requirements ensuring safe drinking water aboard aircraft. The agreements reached with the airlines and resulting administrative orders signed by the airlines will govern airline drinking water safety until final regulations are released.

EPA initiated additional water quality inspections beginning November 9, 2004 on 169 randomly selected domestic and international passenger aircraft at 14 airports throughout the U.S and will make those results available to the public by early January.

In addition, the Agency will continue to work with smaller, regional and charter aircraft carriers to address drinking water quality with agreements similar to those reached with ATA members.

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