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REDRESS mediation is a voluntary alternative dispute resolution program offered to employees nationwide as part of the Postal Service’s equal employment opportunity (EEO) complaint process. The REDRESS program is generally offered to employees at the informal counseling stage of the EEO process. REDRESS II may be offered as part of the formal complaint process.
The REDRESS program is recognized as one of the country's leading conflict management programs. The Postal Service has received positive feedback from employees, supervisors, and their representatives, and the program has resulted in the resolution of many disputes without the need for litigation.
No EEO complaints may be filed through this site. You must contact your local EEO office to file an EEO complaint.
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The resolution alternative
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Learn all about the REDRESS® program.
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"REDRESS is bringing about great changes in the way people feel and the way people think."
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