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Buy Stamps and Shop. Get stamps online and order shipping supplies. Grow Your Business. Here are effective ways to get more customers and keep them. Send Mail and Packages. We've made it easy to send and ship. Receive Mail and Packages. Hold and redeliver mail online. Send Money and Payments. Send money and pay your bills online. All Products and Services. Comprehensive list of what USPS has to offer. About USPS and News. Learn more about what USPS is doing.

Home > Grow Your Business > Keep Your Customers > Merchandise Return Service
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Merchandise Return Service  
Help your customers return merchandise.
Your customers will appreciate the ease and convenience of receiving a pre-printed, pre-paid Merchandise Return label. Simply include a return label with each customer's order, or send it to them via mail, email or fax. Or use our Electronic Merchandise Return option that let's your customers print return labels directly from your website. All your customer has to do is affix the label and mail the return - it's that easy.

Benefits of Merchandise Return Service

You control who gets a label, the level and cost of service, and where the return is delivered.
Merchandise Return Service can be used with First-Class Mail®, Priority Mail®, and Package Services Parcels.
Postage and fees will be charged to your account and you only pay for packages actually returned.
Include a pre-addressed return label with each customer's order, or send labels by mail, email, or fax.
Or enable your customers to print return labels directly from your website with Electronic Merchandise Return.
Your customers simply affix the label to the package and drop it in a collection box, give it to a letter carrier, or bring it to any Post Office™ location.

How to Get Started with Merchandise Return Service

Your local Post Office location can help you get started with Merchandise Return Service. You will also find detailed information, including permits, fees, and label preparation, in the Domestic Mail Manual.
 
  Parcel Return Services
Learn about this workshare discount program for managing package returns.
More on Parcel Return Services

  eMerchandise Return
Learn how to enable customers to print return labels from your website.
More on eMerchandise Return

  Return Merchandise Now
Print a shipping label online to return merchandise.
Go To Return Merchandise Now

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