• What is Fax-on-Demand?



• How do I get a document from Fax-on-Demand?



• What documents are available from Fax-on-Demand?
  
• Is there a charge for using Fax-on-Demand?



• What should I do if I am unable to use the Fax-on-Demand system?



• May I ask the Fax-on-Demand Administrator to fax or email documents to me?



• May I fax requests to Fax-on-Demand?

Fax-on-demand is an electronic self-service document delivery system that is accessed over telephone lines. You can order documents from NARA 24 hours a day, 7 days a week. Documents are sent to you via the fax machine you choose.

1. Call the system from any telephone and follow the voice-activated instructions carefully. The voice-activated instructions will prompt you to enter the following information on your telephone keypad:
   
   
1. Enter the document number (image) you wish to receive.
2. After the voice on the system repeats the document number that you entered, press 1 to receive the document, or 0 to skip it.
3. Press 0 to receive your information, or 1 to request an additional document number (image).
4. When you have entered the document numbers for all the documents that you wish to receive:
   
   
1. Enter the area code and the telephone number of the fax machine to which your information is to be sent.
2. After the voice on the system repeats your fax machine number, and you are sure it is correct, press 1. Press 0 if there was an error.
3. If you need to identify your document enter a routing or telephone number extension. If you do not need to have this identification, skip it by pressing the pound sign (#). If the routing information is correct, press 1. Press 0 if there was an error and to reenter the correct routing information.
   
   
2. Your document(s) will be faxed after you hear this voice-activated instruction: "The requested information is on the way. Thank you for calling faxfacts."

• Selected NARA publications on general subjects.
• Selected forms for ordering reproductions of NARA records (including military service records).
  
  
• List of Available Documents

There is no charge for this service except for any long distance charges you may incur for your phone call.

If you are unable to receive the document that you need via the fax-on-demand system:

• Email your request to Contact NARA
  
  
• Some documents are available on NARA's Web site. Please use NARA's Web Site Search Engine to find them by title. Note: Web and Fax-on-Demand versions may vary.
  
  
• E-mail the Fax-on-Demand Administrator for help: faxondemand@nara.gov *

No. Please do not fax documents to the Fax-on-Demand phone number. The system is used only for sending faxes to callers.

• About NARA and its Services
• About Research Procedures and Selected Historical Records in NARA Holdings
• About the National Archives at College Park, MD
• Motion Picture, Sound, and Video Reference, College Park, MD
• Ordering Copies of Motion Picture Films, Videos, and Sound Recordings
• Still Pictures Reference, College Park, MD
• Cartographic and Architectural Reference, College Park, MD
• Ordering Reproductions of Still Photographs, Aerial Film, Maps, and Drawings from the Special Media Archives Services Division, College Park, MD
• Center for Electronic Records, College Park, MD
• Microfilm and Berlin Document Center, College Park, MD
• Washington National Records Center, Suitland, MD
• National Personnel Records Center, St. Louis, MO ( military service records)
• NARA Presidential Libraries, Nationwide
• Nixon Presidential Materials Staff, College Park, MD
• General Information Leaflets (GILs)

About NARA and Its Services
1005 National Archives and Records Administration (Fact Sheet) -- 1 page
1020 Customer Service Plan of the National Archives and Records Administration -- 6 pages

Motion Picture, Sound, and Video Reference, College Park, MD
3000 Motion Pictures and Sound and Video Recordings in the National Archives (General Information Leaflet 33) -- 2 pages
3001 National Archives Gift Collection Acquisition Policy: Motion Pictures & Sound and Video Recordings (General Information Leaflet 34) -- 4 pages
3002 Notice Concerning Donor-Imposed Restrictions, Notice Concerning Copyright, and Warning Concerning Copyright Restrictions -- 1 page
3003 Professional Film and Audio Researchers: Washington, DC Area -- 2 pages
3004 Motion Picture, Sound, and Video Research Room -- 7 pages
3130 Presidential Inaugural Addresses and Oaths of Offices -- 2 pages
3132 Universal Newsreels -- 2 pages
3300 A Select List of Historical Motion Pictures in the National Archives -- 2 pages
3402 Reference Report: Audiovisual Records in the National Archives Relating to the Vietnam War -- 13 pages
3403 Ford Film Collection -- 2 pages

Ordering Copies of Motion Picture Films, Videos, and Sound Recordings
3500 General Information About Ordering Reproductions -- 2 pages
3502 How to Order Broadcast Quality Copies -- 3 pages
3503 How to Order Non-Broadcast Video Copies -- 5 pages
3504 Stock Film Ordering Requirements -- 2 pages
3505 Motion Picture Archival Copy Abbreviations -- 1 page
3506 NA Form 14110, Item Approval Request List -- 3 pages
3507 Motion Picture and Video Duplication Services: Vendor Contact Names and Addresses -- 2 pages
3508 Source and Permission Contact List -- 7 pages
3509 How to Order Sound Recording Copies (includes Sound Recording Vendor List) -- 3 pages
3510 Information On Supreme Court Oral Argument Tapes -- 1 page

Still Pictures Reference, College Park, MD
4000 Information for Prospective Researchers About the Still Picture Branch of the National Archives (General Information Leaflet 38) -- 7 pages
4002 Additional Sources for Photographic Research -- 18 pages
4003 Notice Concerning Copyright and Warning Concerning Copyright Restrictions -- 1 page
4004 Professional Still Picture Researchers (Washington, DC Area) -- 2 pages
4100 Select Audiovisual Records: Pictures of African Americans During World War II -- 20 pages
4102 Select Audiovisual Records: Pictures of World War II -- 13 pages
4104 Select Audiovisual Records: Pictures of United States Navy Ships -- 10 pages
4106 Select Audiovisual Records: Pictures of the Civil War -- 11 pages
4108 Select Audiovisual Records: Photographs of the American West, 1861-1912 -- 11 pages
4110 Select Audiovisual Records: Pictures of the Revolutionary War -- 8 pages
4112 Select Audiovisual Records: Pictures of Indians in the United States -- 11 pages
4114 Select Audiovisual Records: Pictures of the American City -- 10 pages
4116 Select Audiovisual Records: Pictures from the Harmon Foundation, Artwork and Art Activities -- 8 pages
4118 Select Audiovisual Records: Contemporary African Art from the Harmon Foundation -- 10 pages
4120 Pictures of the D-Day Invasion: June 6, 1944 -- 3 pages

Cartographic and Architectural Reference, College Park, MD
5000 Cartographic and Architectural Records (General Information Leaflet 26) -- 9 pages

Ordering Reproductions of Still Photographs, Aerial Film, Maps, and Drawings from the Special Media Archives Services Division, College Park, MD
4001 Participating Vendors for the Reproduction Sales of Still Photographs, Aerial Film, Maps, and Drawings (includes: introductory letters to customers from the Director, Special Media Archives Services Division, and the Still Picture Reference Team; order forms for photographs and cartographic and architectural records; list of participating vendors, and price sheets from the vendors) -- 24 pages

Center for Electronic Records, College Park, MD
6030 Information about the Center for Electronic Records (General Information Leaflet 36) -- 10 pages
6031 Information about Electronic Records in the National Archives for Prospective Researchers (General Information Leaflet 37) -- 10 pages

Microfilm and Berlin Document Center, College Park, MD
6060 Captured German and Related Records on Microform in the National Archives -- 16 pages (Read this document online.)
6075 Genealogical Research Using Captured German Records -- 3 pages

Washington National Records Center, Suitland, MD
2203 Washington (DC Area) National Records Center (WNRC) (General Information Leaflet 19) -- 6 pages

National Personnel Records Center, St. Louis, MO
2201 St. Louis National Personnel Records Center (NPRC) - Military -- 6 pages
2250 NPRC - Military Personnel Handout -- 2 pages
2252 What Records Are -- And Are Not -- At NPRC -- 2 pages
2253 Facts About the Fire at the NPRC -- 2 pages
2254 Obtaining Records From NPRC Using Standard Form 180 -- 1 page
2255 Standard Form 180, Request Pertaining to Military Records -- 3 pages (Standard Form 180 is available online.)
2256 Request for information needed to locate medical records (includes a copy of NA Form 13042) -- 2 pages
2257 NA Form 13027, Court Order Requirements: Obtaining Federal Personnel and Medical Records (Military or Civilian) Pursuant to Court Order or Subpoena -- 1 page
2259 Army Clinical Record Files -- 2 pages
2261 Navy and Marine Corps Clinical Record Files -- 2 pages
2262 Contacts/Addresses for Requesting Military Awards, Decorations, and Medals -- 1 page
2265 DD Form 149, Application for Correction of Military Records -- 2 pages
2266 DD Form 293, Application for the Review of Discharge or Dismissal from the Armed Forces -- 4 pages
2267 NA Form 13043, Genealogical and Public Access to Records -- 1 page
2268 NA Form 13075, Questionnaire About Military Service -- 2 pages

NARA Presidential Libraries, Nationwide
1030 Presidential Libraries of the National Archives System (General Information Leaflet 64) -- 5 pages

Nixon Presidential Materials Staff, College Park, MD
2040 Ordering Reproductions of Photographs from the Richard Nixon Presidential Materials Staff (includes: introductory letter to customers from the Acting Director, Nixon Presidential Materials Staff; and list of participating vendors) -- 2 pages
2042 Selected Audiovisual Materials Related to the Life and Public Career of Former President Nixon from the Nixon Presidential Materials Staff -- 1 page
2502 How To Order Motion Film Reproductions from the Nixon Presidential Materials Staff (includes: ordering instructions; NA Form 14110A Item Approval Request List, Nixon Presidential Materials; and list of vendor contact names and addresses) -- 8 pages
2503 How To Order Videotape Reproductions from the Nixon Presidential Materials Staff (includes: ordering instructions; NA Form 14110A Item Approval Request List, Nixon Presidential Materials; and list of vendor contact names and addresses) -- 8 pages
2504 How To Order Sound Recording Copies from the Nixon Presidential Materials Staff (includes: ordering instructions; NA Form 14110A Item Approval Request List, Nixon Presidential Materials; and list of vendor contact names and addresses) -- 7 pages

General Information Leaflets (GILs)
6040 GIL 5 Using Records in the National Archives for Genealogical Research -- 10 pages
6041 GIL 7 Military Service Records in the National Archives of the United States -- 7 pages
2203 GIL 19 Washington (DC) National Records Center (WNRC) -- 6 pages
5000 GIL 26 Cartographic and Architectural Records -- 9 pages
3000 GIL 33 Motion Pictures and Sound and Video Recordings in the National Archives -- 2 pages
3001 GIL 34 National Archives Gift Collection Acquisition Policy: Motion Pictures & Sound and Video Recordings -- 4 pages
6030 GIL 36 Information about the Center for Electronic Records -- 10 pages
6031 GIL 37 Information about Electronic Records in the National Archives for Prospective Researchers -- 10 pages
4000 GIL 38 Information for Prospective Researchers About the Still Picture Branch of the National Archives -- 7 pages
1030 GIL 64 Presidential Libraries of the National Archives System -- 5 pages

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