The National Customer Service Center (NCSC) is the source for information on any of the products or services available from GSA. The NCSC is a full service center providing assistance and information to make acquisitions simple and efficient.

• Current pricing
• Order status
• Tracing shipments
• Billing inquiries
• Problems with a GSA order
• Schedules information

Problem Resolution

Report a problem with any FSS order by using e-Resolve, an online customer service solution. e-Resolve allows direct reporting of problems with an FSS requisition or GSA Global Supply order shipment. Thus, correcting problems such as damage, short/over, wrong item, quality, tracing shipments, and merchandise returns.