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Management and Marketing
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Related Information
 -   REO Main Page
 -   Preservation and Protection Cost Schedules
 -   M&M Procurement information
 -   FAQs about M&Ms
 -   Complaints about M&Ms

Management and Marketing (M&M) Contractors market and manage the HUD Homes. HUD Homes are homes that had an FHA-insured mortgage and the homeowners defaulted. The lender then deeds the home back to the Secretary of HUD in exchange for an insurance claim payment.

Mortgagee Letter 2004-40 , dated September 30, 2004, announced that HUD had entered into new contracts for the management and marketing of its acquired single-family properties, commonly known as 'HUD Homes.'

The following contractors will begin performing the management and marketing tasks formerly performed by other management and marketing (M&M) contractors on the effective dates identified in this Mortgagee Letter. Mortgagees must modify all appropriate procedures, processes, letters, and other appropriate documents, to substitute the new M&M contractor in the place of the old M&M contractor for each of the following areas:

1. Occupied conveyance procedures

2. Preservation and protection issues such as requests to exceed maximum allowable limits, demolition notices issued by cities or states, etc.

3. Filing of claims. In addition to mailing the claim forms, title evidence, keys, etc. to the contractors, notify the contractor via electronic mail of the property conveyance on the date the deed is filed for record.

4. Extensions of time for conveying title to HUD and for submitting title evidence, fiscal data (Parts B, C, and D of the form HUD-27011) and supplemental claims on conveyances.

5. Title Evidence for conveyances on or after the effective dates identified below that includes the deed and title insurance information.

6. Conveyance of damaged properties.

In addition to the above areas identified, mortgagees are instructed to send all routine correspondence to the new M&M contractors identified in this Mortgagee Letter.


The effective dates and geographic service areas covered by each of the new M&M contractors, their mailing addresses, telephone numbers, fax numbers and internet addresses are as follows:

EFFECTIVE DATE: October 1, 2004

Mississippi and Alabama

Hooks, Van Holm
The Noble Building
1021 Noble Street, Suite 212-221
Anniston, AL 36201
Phone Number: (256) 241-1415; Toll Free: (866) 851-5476
Fax Number: (256) 247-1425; Toll Free: (866) 851-5479
Email address: PandP@hooksvanholm.com or extensions@hooksvanholm.com
Website: www.hooksvanholm.com

Florida

National Home Management Solutions, LLC
Maitland Forum
2600 Lake Lucien Drive, Suite 115
Maitland, FL 32751
Phone Number: (321) 207-0700; Toll Free: (866) 695-3749 or (866) 695-3750
Fax Number: (321) 207-0100
Email address: P&P@nhmsi.com
Website: www.nhmsi.com

Preservation and Protection requests and extension of time requests should be sent to:

National Home Management Solutions, Inc.
3280 Pointe Parkway, Suite 2350
Norcross, GA 30092
Phone Number: (678) 527-1010
Fax Number: (678) 527-1011
Email address: P&P@nhmsi.com
Website: www.nhmsi.com

North Carolina and South Carolina

Harrington, Moran, Barksdale, Inc.
5350 77 Center Drive, Suite 200
Charlotte, NC 28217
Phone Number: (704) 522-3590; Toll Free: (866) 316-4624
Fax Number: (704) 565-6852
Email address: Charlotte@hmbireo.com
Website: www.hmbireo.com

Kentucky and Tennessee

Pyramid Real Estate Services
616 Marriott Drive, Suite 300
Nashville, TN 37214
Phone Number: (615) 885-2002; Toll Free (877) 451-4680
Fax Number: (615) 885-2064
Email address: MortgageeAE@pyramidrealestate.com
Website: www.pyramidrealestate.com

Preservation and Protection requests and extension of time requests should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com

Georgia

AFR & Associates
34 Peachtree Street, Suite 2100
Atlanta, GA 30303-2543
Phone Number: (404) 222-0335; Toll Free (877) 283-0857
Fax Number: (404) 222-9187
Email address: lbasinger@afrhud.com
Website: www.afrhud.com

Preservation and Protection requests and extension of time requests should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com

Caribbean

Atlantic Alliance of Asset Managers
P.O. Box 9024114
San Juan, PR 00902-4114
Phone Number: (787) 977-0033
Fax Number: (787) 977-0030
Email address: jbatts@firstpreston.com
Website: www.atlanticallianceassetmanagers.com

Preservation and Protection requests and extension of time requests should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com
Website: www.atlanticallianceassetmanagers.com

Alaska, Idaho, Oregon, and Washington

Harrington, Moran, Barksdale, Inc.
Pacific Corporate Center
13555 SE 36th Street, Suite 150
Bellevue, WA 98006
Phone Number: (425) 378-9500; Toll Free: (866) 317-4624
Fax Number: (425) 747-7465
Email address: seattle-mc@hmbireo.com
Website: www.hmbireo.com

Northern California (Merced, Kern, Tulare, King, Fresno, Madera, Mariposa, Stanislaus, Alameda, Contra Costa, Del Norte, Humboldt, Lake, Marin, Mendocino, Monterey, Napa, San Benito, Santa Clara, San Francisco, San Mateo, Santa Cruz, Solano, Sonoma, Alpine, Amador, Butte, Calaveras, Colusa, El Dorado, Glenn, Lassen, Modoc, Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, Sutter, Tehama, Trinity, Tuolumne, Yolo, and Yuba counties)

PEMCO, Ltd.
1600 Sacramento Inn Way, Suite 226
Sacramento, CA 95815
Phone Number: (916) 927-7313
Fax Number: (916) 927-7454
Email address: kimipemcoltd@aol.com
Website: www.hudpemco.com

Arizona and Nevada

Michaelson, Connor, & Boul
6908 East Thomas Road, Suites 200 & 201
Scottsdale, AZ 85251
Phone Number: (480) 941-8737; Toll Free: (866) 941-8737
Fax Number: (480) 941-9855
Email Address: george.howell@mcbreo.com
Website: www.mcbreo.com

Preservation and Protection requests and extension of time requests should be sent to:

Michaelson, Conner, & Boul
5312 Bolsa Avenue, Suite 200
Huntington Beach, CA 92649-1020
Phone Number: (714) 230-3628
Fax Number: (714) 230-3699
Email Address: luann.kogler@mcbreo.com
Website: www.mcbreo.com

Hawaii and Guam

PEMCO, LTD.
1632 South King Street, Suite 100
Honolulu, HI 96826-2040
Phone Number: (808) 949-0414,ext. 3
Fax Number: (808) 955-0414
Email Address: hkkamaka@pemco-hawaii.com
Website: www.hudpemco.com

North Dakota, South Dakota, Nebraska, Minnesota, Wisconsin, and Iowa

Best Assets, Inc.
501 Marquette Avenue, Suite 1200
Minneapolis, MN 55402
Phone Number: (612) 333-7450
Fax Number: (612) 333-6474
Email address: bmasters@best-assets.com
Website: www.best-assets.com

Kansas, Missouri, and Oklahoma

Pyramid Real Estate Services D3, LLC
4500 S. Garnett, Suite 250
Tulsa, OK 74146
Phone Number: (918) 660-0800
Fax Number:(918) 359-7601
Email Address: MortgageeDC@pyramidrealestate.com
Website: www.pyramidrealestate.com

Preservation and Protection requests and extension of time requests should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com

Arkansas and Louisiana

Cityside Management Corporation
301 Market Street Suite B
Hammond, LA 70401
Phone Number: (985) 419-0311
Fax Number: (985) 419-0310
Email Address: sdawson@citysidecorp.com
Website: www.citysidecorp.com


New Jersey and New York

National Home Management Solutions, Inc.
Three Advantage Court
Bordentown, NJ 08505
Phone Number: (609) 981-5500; Toll Free: (800) 211-0621
Fax Number: (609) 981-5519
Website: www.nhmsi.com

Preservation and Protection requests and extension of time requests should be sent to:

National Home Management Solutions, Inc.
3280 Pointe Parkway, Suite 2350
Norcross, GA 30092
Phone Number: (678) 527-1010
Fax Number: (678) 527-1011
Email address: P&P@nhmsi.com
Website: www.nhmsi.com

Pennsylvania and Delaware

Hooks, Van Holm, Inc.
1005 West 9th Avenue, Suite A
King of Prussia, PA 19406
Phone Number: (866) 851-5482 or (610) 491-2420
Fax Number: (610) 491-2479
Email address: info@hooksvanholm.com

Preservation and Protection requests and extensions of time can be sent to the above address or to: PandP@hooksvanholm.com or extensions@hooksvanholm.com
Website: www.HooksVanHolm.com

As of November 1, 2004, Vermont, New Hampshire, Maine, Rhode Island, Massachusetts and Connecticut will be handled by:

Cityside Management Corporation
22 Greeley Street, Suite #5
Merrimack, NH 03054
Phone Number: (603) 423-0313; Toll Free:(877) 289-7433
Fax Number: (603) 429-1427
Email address: bmarko@citysidecorp.com
Website: www.citysidecorp.com


Until further notice, mortgagees should continue to deal with the following M&M contractors in the identified geographic areas:

Note: These contractors are using the previous M&M contract and the previous timeframes apply.

Illinois and Indiana

Golden Feather Realty Services
2500 Michelson, Suite 100
Irvine, CA 92612
Phone Number: (949) 477-6300
Fax Number: (949) 477-2225
Email address: infochicago@goldenfeather.com
Website: www.goldenfeather.com

Preservation and Protection requests and extension of time requests should be sent to:

Golden Feather Realty Services, Inc.
1600 Sacramento Inn Way, Suite 220
Sacramento, CA 95815
Phone Number: (916) 922-2262
Fax Number: (916) 564-6424, 6654 or 5275
Email address: jmccall@goldenfeather.com


Southern California (Orange, San Diego, Imperial, San Bernardino, Riverside, Inyo, Mono, Los Angeles, Santa Barbara, Ventura, and San Luis Obispo Counties)

Golden Feather Realty Services
2500 Michelson, Suite 100
Irvine, CA 92612
Phone Number: (949) 477-6300
Fax Number: (949) 477-2225
Email address: newarea1@goldenfeather.com
Website: www.goldenfeather.com

Preservation and Protection requests and extension of time requests should be sent to:

Golden Feather Realty Services, Inc.
1600 Sacramento Inn Way, Suite 220
Sacramento, CA 95815
Phone Number: (916) 922-2262
Fax Number: (916) 564-6424, 6654 or 5275
Email address: jmccall@goldenfeather.com

Montana, Wyoming, Utah, Colorado, Texas, and New Mexico

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 788-0026
Fax Number: (972) 392-2123
Email Address: pandp@firstpreston.com
Website: www.firstpreston.com

Michigan, Maryland, Ohio and West Virginia

Michaelson, Connor & Boul
5312 Bolsa Avenue, Suite 200
Huntington Beach, CA 92649
Phone Number: (714) 230-3600
Fax Number: (714) 230-3699
Email Address: joan@mcbreo.com
Website: www.mcbreo.com

District of Columbia and Virginia

First Preston Foreclosure Specialists
One Sentry Park
475 Sentry Parkway, Suite 5000
Blue Bell, PA 19422
Phone Number: (484) 530-0700
Fax Number: (484) 530-0794
Email Address: bluebell@firstpreston.com
Website: www.firstpreston.com

Preservation and Protection requests and extension of time requests should be sent to:

First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 788-0026
Fax Number: (972) 392-2123
Email Address: pandp@firstpreston.com
Website: www.firstpreston.com

Mortgagees must take the appropriate steps to effect this change immediately. Please direct any questions to Wanda Sampedro of the Office of Single Family Asset Management at (202) 708-1672.

 


The previous M&M Contractors will keep all inventory on hand as of October 1, 2004. On October 31, 2004, they will transfer to the respective new contractor all unsold inventory. On December 13, 2004, they will transfer all remaining inventory to the new contractors. Address and contact information of the previous contractors is available here.

 

 
Content updated October 7, 2004   Follow this link to go  Back to top   
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