Management
and Marketing (M&M)
Contractors market and manage the HUD Homes. HUD Homes are homes
that had an FHA-insured mortgage and the homeowners defaulted. The
lender then deeds the home back to the Secretary of HUD in exchange
for an insurance claim payment.
Mortgagee
Letter 2004-40
,
dated September 30, 2004, announced that HUD had entered into new
contracts for the management and marketing of its acquired single-family
properties, commonly known as 'HUD Homes.'
The
following contractors will begin performing the management and marketing
tasks formerly performed by other management and marketing (M&M)
contractors on the effective dates identified in this Mortgagee
Letter. Mortgagees must modify all appropriate procedures, processes,
letters, and other appropriate documents, to substitute the new
M&M contractor in the place of the old M&M contractor for
each of the following areas:
1.
Occupied conveyance procedures
2. Preservation and protection issues such as requests to exceed
maximum allowable limits, demolition notices issued by cities or
states, etc.
3.
Filing of claims. In addition to mailing the claim forms, title
evidence, keys, etc. to the contractors, notify the contractor via
electronic mail of the property conveyance on the date the deed
is filed for record.
4.
Extensions of time for conveying title to HUD and for submitting
title evidence, fiscal data (Parts B, C, and D of the form HUD-27011)
and supplemental claims on conveyances.
5.
Title Evidence for conveyances on or after the effective dates identified
below that includes the deed and title insurance information.
6.
Conveyance of damaged properties.
In addition to the above areas identified, mortgagees are instructed
to send all routine correspondence to the new M&M contractors
identified in this Mortgagee Letter.
The effective dates and geographic service areas covered by each
of the new M&M contractors, their mailing addresses, telephone
numbers, fax numbers and internet addresses are as follows:
EFFECTIVE DATE: October 1, 2004
Mississippi
and Alabama
Hooks,
Van Holm
The Noble Building
1021 Noble Street, Suite 212-221
Anniston, AL 36201
Phone Number: (256) 241-1415; Toll Free: (866) 851-5476
Fax Number: (256) 247-1425; Toll Free: (866) 851-5479
Email address: PandP@hooksvanholm.com
or extensions@hooksvanholm.com
Website: www.hooksvanholm.com
Florida
National
Home Management Solutions, LLC
Maitland Forum
2600 Lake Lucien Drive, Suite 115
Maitland, FL 32751
Phone Number: (321) 207-0700; Toll Free: (866) 695-3749 or (866)
695-3750
Fax Number: (321) 207-0100
Email address: P&P@nhmsi.com
Website: www.nhmsi.com
Preservation
and Protection requests and extension of time requests should be
sent to:
National Home Management Solutions, Inc.
3280 Pointe Parkway, Suite 2350
Norcross, GA 30092
Phone Number: (678) 527-1010
Fax Number: (678) 527-1011
Email address: P&P@nhmsi.com
Website: www.nhmsi.com
North
Carolina and South Carolina
Harrington,
Moran, Barksdale, Inc.
5350 77 Center Drive, Suite 200
Charlotte, NC 28217
Phone Number: (704) 522-3590; Toll Free: (866) 316-4624
Fax Number: (704) 565-6852
Email address: Charlotte@hmbireo.com
Website: www.hmbireo.com
Kentucky
and Tennessee
Pyramid
Real Estate Services
616 Marriott Drive, Suite 300
Nashville, TN 37214
Phone Number: (615) 885-2002; Toll Free (877) 451-4680
Fax Number: (615) 885-2064
Email address: MortgageeAE@pyramidrealestate.com
Website: www.pyramidrealestate.com
Preservation
and Protection requests and extension of time requests should be
sent to:
First
Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com
Georgia
AFR
& Associates
34 Peachtree Street, Suite 2100
Atlanta, GA 30303-2543
Phone Number: (404) 222-0335; Toll Free (877) 283-0857
Fax Number: (404) 222-9187
Email address: lbasinger@afrhud.com
Website: www.afrhud.com
Preservation
and Protection requests and extension of time requests should be
sent to:
First
Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com
Caribbean
Atlantic
Alliance of Asset Managers
P.O. Box 9024114
San Juan, PR 00902-4114
Phone Number: (787) 977-0033
Fax Number: (787) 977-0030
Email address: jbatts@firstpreston.com
Website: www.atlanticallianceassetmanagers.com
Preservation
and Protection requests and extension of time requests should be
sent to:
First
Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com
Website: www.atlanticallianceassetmanagers.com
Alaska,
Idaho, Oregon, and Washington
Harrington,
Moran, Barksdale, Inc.
Pacific Corporate Center
13555 SE 36th Street, Suite 150
Bellevue, WA 98006
Phone Number: (425) 378-9500; Toll Free: (866) 317-4624
Fax Number: (425) 747-7465
Email address: seattle-mc@hmbireo.com
Website: www.hmbireo.com
Northern
California (Merced, Kern, Tulare, King, Fresno, Madera, Mariposa,
Stanislaus, Alameda, Contra Costa, Del Norte, Humboldt, Lake, Marin,
Mendocino, Monterey, Napa, San Benito, Santa Clara, San Francisco,
San Mateo, Santa Cruz, Solano, Sonoma, Alpine, Amador, Butte, Calaveras,
Colusa, El Dorado, Glenn, Lassen, Modoc, Nevada, Placer, Plumas,
Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, Sutter, Tehama,
Trinity, Tuolumne, Yolo, and Yuba counties)
PEMCO,
Ltd.
1600 Sacramento Inn Way, Suite 226
Sacramento, CA 95815
Phone Number: (916) 927-7313
Fax Number: (916) 927-7454
Email address: kimipemcoltd@aol.com
Website: www.hudpemco.com
Arizona
and Nevada
Michaelson,
Connor, & Boul
6908 East Thomas Road, Suites 200 & 201
Scottsdale, AZ 85251
Phone Number: (480) 941-8737; Toll Free: (866) 941-8737
Fax Number: (480) 941-9855
Email Address: george.howell@mcbreo.com
Website: www.mcbreo.com
Preservation
and Protection requests and extension of time requests should be
sent to:
Michaelson, Conner, & Boul
5312 Bolsa Avenue, Suite 200
Huntington Beach, CA 92649-1020
Phone Number: (714) 230-3628
Fax Number: (714) 230-3699
Email Address: luann.kogler@mcbreo.com
Website: www.mcbreo.com
Hawaii
and Guam
PEMCO,
LTD.
1632 South King Street, Suite 100
Honolulu, HI 96826-2040
Phone Number: (808) 949-0414,ext. 3
Fax Number: (808) 955-0414
Email Address: hkkamaka@pemco-hawaii.com
Website: www.hudpemco.com
North
Dakota, South Dakota, Nebraska, Minnesota, Wisconsin, and Iowa
Best
Assets, Inc.
501 Marquette Avenue, Suite 1200
Minneapolis, MN 55402
Phone Number: (612) 333-7450
Fax Number: (612) 333-6474
Email address: bmasters@best-assets.com
Website: www.best-assets.com
Kansas,
Missouri, and Oklahoma
Pyramid
Real Estate Services D3, LLC
4500 S. Garnett, Suite 250
Tulsa, OK 74146
Phone Number: (918) 660-0800
Fax Number:(918) 359-7601
Email Address: MortgageeDC@pyramidrealestate.com
Website: www.pyramidrealestate.com
Preservation
and Protection requests and extension of time requests should be
sent to:
First
Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 419-6917
Fax Number: (972) 392-2123
Email Address: jbatts@firstpreston.com
Arkansas
and Louisiana
Cityside
Management Corporation
301 Market Street Suite B
Hammond, LA 70401
Phone Number: (985) 419-0311
Fax Number: (985) 419-0310
Email Address: sdawson@citysidecorp.com
Website: www.citysidecorp.com
New Jersey and New York
National
Home Management Solutions, Inc.
Three Advantage Court
Bordentown, NJ 08505
Phone Number: (609) 981-5500; Toll Free: (800) 211-0621
Fax Number: (609) 981-5519
Website: www.nhmsi.com
Preservation
and Protection requests and extension of time requests should be
sent to:
National Home Management Solutions, Inc.
3280 Pointe Parkway, Suite 2350
Norcross, GA 30092
Phone Number: (678) 527-1010
Fax Number: (678) 527-1011
Email address: P&P@nhmsi.com
Website: www.nhmsi.com
Pennsylvania
and Delaware
Hooks,
Van Holm, Inc.
1005 West 9th Avenue, Suite A
King of Prussia, PA 19406
Phone Number: (866) 851-5482 or (610) 491-2420
Fax Number: (610) 491-2479
Email address: info@hooksvanholm.com
Preservation and Protection requests and extensions
of time can be sent to the above address or to: PandP@hooksvanholm.com
or extensions@hooksvanholm.com
Website:
www.HooksVanHolm.com
As
of November 1, 2004, Vermont, New Hampshire, Maine, Rhode Island,
Massachusetts and Connecticut will be handled by:
Cityside
Management Corporation
22 Greeley Street, Suite #5
Merrimack, NH 03054
Phone Number: (603) 423-0313; Toll Free:(877) 289-7433
Fax Number: (603) 429-1427
Email address: bmarko@citysidecorp.com
Website: www.citysidecorp.com
Until further notice, mortgagees should continue to deal with
the following M&M contractors in the identified geographic areas:
Note:
These contractors are using the previous M&M contract and the
previous timeframes apply.
Illinois
and Indiana
Golden
Feather Realty Services
2500 Michelson, Suite 100
Irvine, CA 92612
Phone Number: (949) 477-6300
Fax Number: (949) 477-2225
Email address: infochicago@goldenfeather.com
Website: www.goldenfeather.com
Preservation
and Protection requests and extension of time requests should be
sent to:
Golden
Feather Realty Services, Inc.
1600 Sacramento Inn Way, Suite 220
Sacramento, CA 95815
Phone Number: (916) 922-2262
Fax Number: (916) 564-6424, 6654 or 5275
Email address: jmccall@goldenfeather.com
Southern
California (Orange, San Diego, Imperial, San Bernardino, Riverside,
Inyo, Mono, Los Angeles, Santa Barbara, Ventura, and San Luis Obispo
Counties)
Golden
Feather Realty Services
2500 Michelson, Suite 100
Irvine, CA 92612
Phone Number: (949) 477-6300
Fax Number: (949) 477-2225
Email address: newarea1@goldenfeather.com
Website: www.goldenfeather.com
Preservation
and Protection requests and extension of time requests should be
sent to:
Golden Feather Realty Services, Inc.
1600 Sacramento Inn Way, Suite 220
Sacramento, CA 95815
Phone Number: (916) 922-2262
Fax Number: (916) 564-6424, 6654 or 5275
Email address: jmccall@goldenfeather.com
Montana,
Wyoming, Utah, Colorado, Texas, and New Mexico
First
Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 788-0026
Fax Number: (972) 392-2123
Email Address: pandp@firstpreston.com
Website: www.firstpreston.com
Michigan,
Maryland, Ohio and West Virginia
Michaelson,
Connor & Boul
5312 Bolsa Avenue, Suite 200
Huntington Beach, CA 92649
Phone Number: (714) 230-3600
Fax Number: (714) 230-3699
Email Address: joan@mcbreo.com
Website: www.mcbreo.com
District
of Columbia and Virginia
First
Preston Foreclosure Specialists
One Sentry Park
475 Sentry Parkway, Suite 5000
Blue Bell, PA 19422
Phone Number: (484) 530-0700
Fax Number: (484) 530-0794
Email Address: bluebell@firstpreston.com
Website: www.firstpreston.com
Preservation
and Protection requests and extension of time requests should be
sent to:
First Preston Foreclosure Specialists
5040 Addison Circle, Suite 400
Addison, TX 75001
Phone Number: (972) 788-0026
Fax Number: (972) 392-2123
Email Address: pandp@firstpreston.com
Website: www.firstpreston.com
Mortgagees must take the appropriate steps to effect this
change immediately. Please direct any questions to Wanda Sampedro
of the Office of Single Family Asset Management at (202) 708-1672.
The
previous M&M Contractors will keep all inventory on hand as
of October 1, 2004. On October 31, 2004, they will transfer to the
respective new contractor all unsold inventory. On December 13,
2004, they will transfer all remaining inventory to the new contractors.
Address and contact information of the previous contractors is available
here.
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