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Disclaimers & Preferences

FAQs (Frequently Asked Questions)


About State Department Records
What is a record?
What kind of records can I obtain from the State Department?
Does the State Department keep all of its records?
What is a Records Disposition Schedule?
What is the difference between a permanent and a temporary record?
When are State Department records transferred to the National Archives?
Are all records released when they become 25 years old?
What is "classified" information?
How are State Department records organized?
What is the official filing system for State Department’s records?
About the Freedom of Information Act (FOIA)
What is the purpose of FOIA?
How do I make a FOIA request?
Will I be charged for making a FOIA request?
What happens when the State Department receives my FOIA request?
If I do not specify a time frame, what is the date range of the records I will receive?
Will I receive all the records I've asked for?
Can I appeal a decision of denial of access?
Can I appeal a decision not to waive or reduce fees?
About the Privacy Act
What is the purpose of the Privacy Act?
What records can be requested under the Privacy Act?
Who can request records under the Privacy Act?
How do I request my own records?
Will there be a charge for documents obtained under the Privacy Act?
May I request records pertaining to another individual?
What if I want the records of a deceased individual?
What if I am not a US citizen or permanent resident alien and I want records about myself?
How do I decide which Act - the Freedom of Information Act or the Privacy Act - pertains to the records I want?

About State Department Records

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What is a record?

According to 44 United States Code 3301, records are "all books, papers, maps, photographs, machine-readable materials, or other documentary materials regardless of physical form or characteristics, made or received by an agency of the United States Government under Federal law or in connection with the transaction of public business, and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the Government or because of the informational value of data in them."

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What kind of records can I obtain from the State Department?

Through the FOIA and Executive Order 12958, you may request access to records that document (1) the formulation and execution of U.S. Foreign policy and (2) the administration and operations of the Department of State and its missions abroad. For information on State Department records go to:
FAM (Foreign Affairs Manual), Foreign Affairs Regulation, 1 FAM - for description of the organization and functions of the Department
Department of State Records - for a listing of records by bureau or office
Government Information Locator Service (GILS)

Through the Privacy Act, you may request access to records about yourself, if you are a U.S. Citizen or permanent resident alien, that are kept in name-retrievable form by the Department of State. These records include, for example, visa, consular, personnel, medical, security, and administrative. For information on name-retrievable records, see Government Printing Office's Privacy Act Issuances, 1995 & 1997 Compilation.

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Does the State Department keep all of its records?

No. Records no longer needed by an office, are destroyed or retired in accordance with a Records Disposition Schedule approved by the National Archives and Records Administration.

Permanent records will be retired to an agency storage facility or a Federal Records Center and eventually transferred to the National Archives, which is responsible for providing public access to the permanent records of the Federal Government.

Temporary records will be destroyed either in the office or after they have been retired. By law, no records can be destroyed without an approved Records Disposition Schedule.

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What is a Records Disposition Schedule?

A records disposition schedule identifies categories of records created and maintained by the agency, whose final disposition has been approved by NARA. The schedule provides mandatory instructions for what to do with records (and non-record materials) no longer needed for current Government business.

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What is the difference between a permanent and a temporary record?

A permanent record is one that NARA has appraised (through a records disposition schedule) as having sufficient historical or other value to warrant continued preservation. A temporary record is one which NARA has approved for disposal either immediately or after a specified period of time.

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When are State Department records transferred to the National Archives?

Under Executive Order 12958, permanent records must be reviewed, declassified and transferred to the National Archives at 25 years of age. These records then become the property of the National Archives. For more information on State Department records at the National Archives, see our Records at the National Archives and the National Archives and Records Administration web site.

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Are all records released when they become 25 years old?

No. Certain categories of information may be protected from disclosure beyond 25 years, for example, information which would cause an unwarranted invasion of personal privacy, privileged trade secrets, commercial and financial information, and national security information classified under an executive order.

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What is "classified" information?

Information about the national defense or foreign relations of the United States which requires protection against unauthorized disclosure may be "classified" under the terms of Executive Order 12958 (E.O. 12958). Classified records contain such information, appropriately identified and marked according to Parts One and Two of E.O. 12958. Access to classified information requires a security clearance and a need to know.

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How are State Department records organized?

State Department records are organized into three basic file series: the Central Foreign Policy file, Post files, and Lot files. The Central Foreign Policy file contains all telegrams sent or received by the State Department and selected internal memoranda, written correspondence, diplomatic notes, congressionals, memorandums of conversations and documents from other agencies. Post files are the records of U.S. Embassies, consulates and other diplomatic missions abroad. Lot files are collections of records generated by offices in the Department of State.

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What is the official filing system for State Department’s records?

The Department’s official filing system, called Traffic Analysis by Geography and Subject (TAGS) and Terms provides an easy to use, subject-oriented means to store and find information.

 

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About the Freedom of Information Act (FOIA)

What is the purpose of FOIA?

The FOIA gives a person the right to request access to Federal records. However, some records may be protected from release, including but not limited to:

a. National security records which have been classified under
    an executive order, and remain classified;
b. Records the disclosure of which would constitute an
    unwarranted invasion of and individual's personal privacy;
c. Records compiled for law enforcement purposes;
d. Records protected from release by statute

For the complete list of FOIA exemptions, go to the Text of the 1996 FOIA.

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How do I make a FOIA request?

FOIA requests must be made in writing. You may FAX (202-261-8580) or mail -- but not E-mail -- your request. Describe the records you are seeking as clearly and precisely as you can (See the Department's regulations concerning FOIA requests at 22CFR171.10-17). Include a daytime telephone number in case we need to contact you. State your willingness to pay the applicable fees or provide a justification to support a fee waiver. Write "Freedom of Information Act Request" on the envelope and send it to: Margaret P. Grafeld, Information and Privacy Coordinator, U.S. Department of State, A/RPS/IPS, SA-2, Washington, D.C. 20522-6001. If you want help with your request letter, go to Making A FOIA Request.

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Will I be charged for making a FOIA request?

The State Department is entitled to charge a fee to recover the costs of document search, duplication and review. Under certain conditions, documents may be furnished without charge or at a reduced charge. For determining when fees may be waived or reduced, go to 22 CFR 171.15.

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What happens when the State Department receives my FOIA request?

The State Department will respond to your request within 20 working days of its receipt. The response will advise you of the date of receipt, the case number assigned to your request, and whether or not the records you are seeking are under the Department's control. Whenever possible, the records requested will be furnished within 20 working days. In general, requests are sorted according to the amount of work or time involved in responding to them, so that relatively simpler requests may be processed more quickly. If a request presents unusual circumstances -- such as the volume of the records sought -- you will be notified and offered an opportunity to limit the scope of your request in order to facilitate its processing. You will receive a substantive response when your request is fulfilled, denied in part or denied in full. If your request is complex, you may receive more than one substantive response. For further information about processing FOIA requests, go to 22 CFR 171, Subpart B.

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If I do not specify a time frame, what is the date range of the records I will receive?

In order to achieve maximum access to records, the Department has established that the cutoff date for retrieving records is the date that searches are initiated within the State Department for responsive records. Only records that were created on or before the date of search initiation will be retrieved. The Department of State consists of numerous bureaus, offices and overseas posts. Many requests require searches by personnel at multiple locations, and searches are conducted on a first-come, first serve basis at each location. Depending on the material requested and the need to search several components the actual date(s) that a search is initiated can vary. Notice of this procedure is sent to each requester in the Department's acknowledge letter.

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Will I receive all the records I've asked for?

It is the State Department’s policy to release information to the maximum extent possible. If some information must be deleted from a record which is released in part, the amount of information deleted will be indicated at the place where the deletion is made. If an entire record is withheld, you will be informed of the volume -- number of documents, for example -- which has not been released.

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Can I appeal a decision of denial of access?

Yes, if your request is denied or material is withheld, you may file an appeal. For a description of the appeals process and a sample letter appealing a decision to withhold material, go to Appealing a FOIA or Privacy Decision or 22 CFR 171, Subpart B.

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Can I appeal a decision not to waive or reduce fees?

Yes, for a description of the appeals process and a sample letter appealing a decision not to waive or reduce fees, go to Appealing A FOIA or Privacy Decision. Also refer to 22 CFR 171, Subpart B, for State Department regulations.

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About the Privacy Act

What is the purpose of the Privacy Act?

The Privacy Act is a Records Management act that provides safeguards against invasion of personal privacy through the misuse of records by Federal agencies. Congress passed the Act in 1974 to establish controls over what personal information is collected, maintained, used and disseminated by the Federal government. The Act applies to records about individuals maintained by agencies in the executive branch of the Federal government. The Privacy Act guarantees three primary rights: 1) the right to see records about oneself, subject to Privacy Act exemption; 2) the right to request the amendment of records that are not accurate, relevant, timely or complete; and 3) the right to bring civil action against the Department for violations of the statute -- including permitting others to see another person's records, unless specifically permitted by the act.

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What records can be requested under the Privacy Act?

The Privacy Act is concerned essentially with name-retrievable records systems. Examples of such systems would include passport, medical, and employment records. For a description of State Department systems of records maintained on individuals, go to the Government Printing Office's Privacy Act Issuances, 1995 & 1997 Compilation. For the State Department's regulations concerning Privacy Act requests, go to Subpart C of 22 CFR 171.

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Who can request records under the Privacy Act?

You must be a United States citizen or an alien lawfully admitted for permanent residence to the U.S. to make a request for Privacy Act records.

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How do I request my own records?

You do not need a special form. Make your request in writing and provide your full name and date and place of birth. Provide other names you have used. Describe the records you believe the Department of State maintains about you and why. Give an approximate time period if you are asking about a specific event. Sign and date the letter, and mail it (do not fax it) to:

Margaret P. Grafeld, Information & Privacy Coordinator
U.S. Department of State
A/RPS/IPS, SA-2
Washington, D.C. 20522-6001

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Will there be a charge for documents obtained under the Privacy Act?

No. The Department of State does not charge for initial release of documents under the Privacy Act request. However, the Department may charge $0.25 per page for subsequent copies.

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May I request records pertaining to another individual?

Yes, you may request records concerning another individual, with their written permission. This kind of request is called a "third party request". A third party request that is accompanied by proper written consent will be processed as if it were made by the first party. Requests not accompanied by written consent may result in a denial of access pursuant to subsection (b)(6) of the FOIA. The person’s written consent requires an original signature that must be notarized.

or

If you are unable to visit a notary, you may instead have the individual attest to the truth and correctness of the authorization by adding the following statement to the consent form:

"I certify under penalty of perjury under the laws of the United States of America, that the foregoing is true and correct."

This statement is then signed by the individual who the records pertain to, and must be an original, not a copy or fax.

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What if I want the records of a deceased individual?

You may request the records of a deceased person if you can provide proof of death. You should provide the person’s date and place of birth and a copy of the death certificate or a newspaper obituary. You should explain the type of material you seek and why you think that the Department of State would have records. Your request will be processed under provisions of the FOIA.

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What if I am not a US citizen or permanent resident alien and I want records about myself?

You may request records concerning yourself, even if you are not a US citizen, but your request will be processed under the Freedom of Information Act -- not Privacy.

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How do I decide which Act - the Freedom of Information Act or the Privacy Act - pertains to the records I want?

You do not have to make that decision. When a request is received at the State Department, the Freedom of Information and Privacy Act staff members will process your request according to the act that assures the greatest access permitted by law.

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*For information about what happens when the Department receives your Privacy Act request, and making an appeal, refer to the appropriate FAQ in the About the Freedom of Information (FOIA) section above or go to 22 CFR 171 in the Reference section.

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