To play the video,
you must have the Windows Media Player. If you don't have it, you can get it here.
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Problems Viewing the Video?
We apologize for the inconvenience.
Please tell us what the the problem is. We will promptly try to fix
it.
This page describes
a few common problems and tells how to report them to us via e-mail.
Is the problem blurry
or jumpy video or video that is not displaying at all? This can happen
when
- Your Internet connection
is slow
- Internet traffic is
heavy
- Not enough memory is
available to your computer (closing other open programs or rebooting
the computer can help)
- Your media player software
needs updating.
While those causes
are beyond our control, we will try to resolve other issues. Please
tell us:
- Which video you are
having problems with?
- Tell us what the problem
seems to be--the more details you supply, the better.
- What error messages,
if any, are appearing on your computer screen?
- Which media player
are you using (RealPlayer or Windows Media Player)?
Please send your report
to Jim De Quattro at JimDeQuattro@ars.usda.gov.
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