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Technology Support Services Overview

As information technology environments grow in complexity, and cover more widely dispersed areas, challenges in planning, acquisition, and budgeting continue to increase.  Sustaining the performance and availability an agency needs to meet its critical commitments can tax its Information Technology (IT) resources to the breaking point. 

GSA’s technology procurement experts are ready to help meet an agency’s mission-critical support services requirements with high quality, state-of the-art products and services, Federal Acquistion Regulation (FAR) compliance, value-added services, convenience, and excellent pricing.  Working together with GSA’s procurement experts and industry partners, an agency can maximize its resources with everything from the do-it-yourself convenience of non-assisted services, to fully assisted life-cycle solutions. The net effect is exceptional support when and how it’s needed.

GSA’s established reputation as a leader in the federal technology marketplace, coupled with a broad range of in-depth support services acquisition expertise, and a customer-driven, individualized solutions environment make it the first choice of federal Information Technology (IT) professionals. GSA stays on top of the newest technologies, most reliable contractors, and best prices so its customers don’t have to.

An agency can depend on GSA to help it meet its goals in the areas of competitive outsourcing, human capital management, and expansion of e-government. GSA will help improve financial performance, and better integrate performance data with budget by providing the support needed for any agency’s:

  • Accessibility
  • Data/call centers
  • Desktop management requirements
  • Operations and maintenance
  • Trouble reporting

Continuing support is available for the following and much more:

  • Asset management
  • Configuration management 
  • System setup
  • Tech refresh
  • Tech support
  • Training
Last Modified 7/1/2004